Business Systems Analyst III

Computer Task Group, Inc•UNAVAILABLE, UNAVAILABLE

3d•Remote

About The Position

CTG is seeking to fill a Business Systems Analyst III opening for our client. This role involves facilitating moderately complex projects from proposal through post-implementation, identifying application requirements, functionality, and end-user needs by meeting with business stakeholders. The analyst will develop well-documented functional specifications, test plans, and test cases, and analyze moderately complex data to ensure functional designs meet business requirements. This position may serve as a functional lead on projects for assigned applications, partnering with business clients to understand requested application changes related to enterprise initiatives, compliance, regulatory requirements, contractual obligations, and system maintenance. Responsibilities include participating in design discussions, developing and finalizing functional specifications, reviewing business requirements with technology teams, preparing and executing test plans and scripts, performing various testing activities (functional, integrated, UAT), assessing the impact of application changes, monitoring specifications and change requests, ensuring adherence to processes and documentation standards, identifying and resolving issues, coordinating post-implementation follow-up, escalating risk-related issues, and maintaining internal control standards. Additionally, the role involves mentoring less experienced staff and completing other related duties as assigned.

Requirements

Combined minimum of 4 years of higher education and/or operational/business analytics experience.
Experience supporting business systems, applications, or technology-related projects.
Experience gathering and documenting business and functional requirements.
Experience developing and executing test plans, test cases, and test scripts.
Experience participating in User Acceptance Testing and integrated testing.
Proficiency with personal computers and applicable software packages, including word processing and spreadsheet applications.
Solid problem-solving and analytical skills.
Strong organizational and time-management skills.
Ability to work effectively on multiple projects and priorities.
Ability to work independently and collaboratively in a team environment.
Ability to coordinate effectively between applications, technology teams, and business units.
Strong verbal and written communication skills.
Ability to effectively present information to all levels of management.

Nice To Haves

Bachelor's degree.
Experience or subject matter expertise in the business area supported.
Experience working with the applications and systems being supported.
Knowledge of interfacing and integrated applications.
Understanding of application frameworks and technology environments.
Familiarity with application development software and hardware platforms.
Experience in a regulated industry or environment.
Experience with project management methodologies and tools.
Demonstrated ability to recommend and implement business or technology solutions.
Proven lateral thinking and problem-solving abilities.
Strong attention to detail.
Experience mentoring or providing guidance to less experienced team members.
Ability to effectively manage multiple components of moderately complex projects.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Responsibilities

Facilitate moderately complex projects from proposal through post-implementation.
Meet with business stakeholders to identify application requirements, functionality, and end-user needs.
Develop well-documented functional specifications, test plans, and test cases for assigned projects.
Analyze moderately complex data to ensure functional designs meet business requirements.
Serve as a functional lead on projects for assigned applications, as needed.
Partner with business clients to understand requested application changes related to enterprise initiatives, compliance and regulatory requirements, contractual obligations, and system maintenance.
Participate in design discussions and develop, review, and finalize functional specifications with business clients through agreement and signoff.
Review business requirements with Technology teams to ensure a clear understanding of project objectives and requirements.
Prepare and execute test plans and scripts to validate application changes and enhancements.
Perform functional, integrated, and User Acceptance Testing (UAT) activities as required.
Work with technical peers to assess the impact of application changes on related systems and interfaces.
Monitor functional specifications and change requests to ensure projects remain within scope and meet business, regulatory, and technology requirements.
Ensure established processes and documentation standards are followed.
Identify, track, and facilitate timely resolution of issues arising during testing and implementation.
Coordinate post-implementation follow-up with application owners, gather feedback, and assist with resolving issues.
Identify risk-related issues and escalate them to management when appropriate.
Maintain internal control standards and support timely remediation of audit and regulatory findings.
Mentor less experienced staff by providing guidance related to application training, research and analysis, and project methodology.
Complete other related duties as assigned.