Business Systems Analyst II - Information Technology

Pima County • Tucson, AZ

1d • Onsite

About The Position

Analyzes business processes and functions to identify opportunities for improvement and promote greater efficiency and effectiveness. Identifies, analyzes and articulates required changes and translates the business unit’s needs to departmental leadership and technology stakeholders. This classification is distinguished from the Business Systems Analyst I by its emphasis on complex projects affecting multiple departments and from the Business Systems Analyst III which focuses on leading complex system architectural projects. This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.

Requirements

• Four (4) years of experience in business process analysis or computer hardware, software or database development, maintenance, or testing. (Relevant professional level experience and/or education from an accredited college or university may be substituted.) OR: One (1) year of experience in a Pima County Business Systems Analyst I or related classification as determined by the department head at the time of recruitment.
• Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
• Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment.
• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
• Failure to obtain and maintain the required licenses and certifications shall be grounds for termination.
• Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.
• The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
• A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
• Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.
• The Information Technology Department is unable to provide visa sponsorship for this position.

Nice To Haves

• Minimum three (3) years experience in Information Technology supporting and administering various business system applications.
• Minimum three (3) years experience gathering and documenting requirements while capturing baseline measurements to support analysis and improvement.
• Minimum three (3) years experience in analysis of current business processes, development and documentation of new business processes, gaining acceptance of the new or modified business process, and implementing revised and new business processes.
• Minimum three (3) years experience working with multiple customers, both internal and external to the organization, who have a wide range of business requirements related to Information Technology.
• Minimum three (3) years experience leading organizational change initiatives and implementing performance improvement strategies to enhance operational efficiency, employee adoption, and business outcomes.

Responsibilities

• Engages with multiple Pima County departments or elected officials Subject Matter Experts (SMEs) to gain understanding of how the entities operate to deliver on its mission
• Researches and documents the technical tools (hardware and software) that enable business operations for multiple departments and/or elected officials
• Identifies and documents areas of operational improvement that can be gained via changes in technology
• Communicates proposed changes in technology to technical teams and/or third-party vendors for design, development and deployment via requirements definition documents, work items in a work management tool, visual representations, and oral presentations
• Coordinates requirements definition and business case for change with multiple departments and/or elected officials SMEs
• Provides status updates to leadership in oral and written form
• Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions for multiple departments and/or elected officials
• Effectively negotiates for viable solutions to technical, process and priority conflict resolution
• Serves as a team member to deliver technical solutions on larger projects and/or for multiple departments

Benefits

• Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed