Business Systems Analyst (Information Technology)

Martignetti Companies•Taunton, MA

17h•$120,000 - $140,000•Hybrid

About The Position

Martignetti Companies, a leading distributor of wine, beer, and spirits in New England, is seeking a Business Systems Analyst to support their Microsoft Dynamics 365 Finance & Operations environment. This role acts as a crucial link between business teams and IT, translating operational needs into requirements, system improvements, testing plans, documentation, and production-ready processes. The position involves close collaboration with business departments, IT teams, vendors, and project stakeholders. Occasional work outside normal business hours may be required for testing, upgrades, cutovers, deployments, acquisitions, or critical business needs.

Requirements

Experience as a business analyst, systems analyst, project analyst, functional analyst, or similar role supporting business systems.
Strong understanding of enterprise business systems, process design, data quality, reporting, testing, and implementation practices.
Ability to work with users at all levels within the organization.
Strong communication, organization, problem-solving, attention to detail, follow-through, and ability to manage multiple priorities.
Experience with ERP technology such as Microsoft Dynamics 365 Finance & Operations or Dynamics AX.
Demonstrate an aptitude to quickly learn business processes.
Advanced use of Microsoft technology such as Power BI, Microsoft 365, SharePoint, Teams, etc.
Bachelor’s degree in Business, Information Systems, Computer Science, Finance, Supply Chain, or a related field, or equivalent work experience.

Nice To Haves

PHR or SPHR certification preferred
Beverage/Food Wholesale/Distribution Industry experience is a plus

Responsibilities

Partner with business teams to understand processes, pain points, requirements, and improvement opportunities.
Document business requirements, workflows, system gaps, decisions, risks, blockers, action items, and open issues.
Support Dynamics 365 Finance & Operations activities across multiple functional areas.
Assist with go-live readiness by tracking priorities, dependencies, owners, testing status, and day-one critical needs.
Create and maintain project trackers, issue logs, test plans, configuration notes, runbooks, training materials, and user guides.
Coordinate user acceptance testing, data validation, business process testing, and production readiness reviews.
Work with IT, business process owners, vendors, and implementation partners to support configuration, deployment, cutover, and post-go-live support.