Business Systems Analyst I
Glidewell Dental•Irvine, CA
•$33 - $37
About The Position
This role involves supporting business-critical applications, collaborating with Agile Scrum teams, and ensuring the smooth operation and improvement of software products. The Business Systems Analyst I will be responsible for bug management, user engagement, technical assistance, documentation, and participating in the full software development lifecycle within an Agile environment.
Requirements
- Bachelor’s degree in Computer Science or Engineering
- Minimum two (2) years experience in Applications Support, QA testing, or Software Development.
Nice To Haves
- Master’s degree a plus.
Responsibilities
- Assigns and escalates bugs to Product Owners.
- Engages with end-users to validate updates.
- Collaborates with Product Owners in an agile environment to meet project deadlines.
- Facilitates deployments and automates test procedures in both QA and production environments.
- Provides technical assistance; writes and maintains user documentation and trains and supports users.
- Prepares technical support by collecting, analyzing, and summarizing information and trends.
- Serves as subject matter expert for business-critical applications and be able to identify and troubleshoot issues quickly.
- Collaborates with Agile Scrum development teams to identify and resolve production issues.
- Provides valuable feedback to Agile Scrum Product Owners on application improvements.
- Monitors/follows up with Agile Scrum team Product Owners on backlog item status.
- Cross-trains next level of support on application and business workflows.
- Participates in testing and de-bugging during pre-deployment and post-deployment stages.
- Creates and executes automated test cases based upon project requirements.
- Participates in daily Scrum team meetings with developers and product owners to discuss project goals and statuses.
- Implements agile practices of iterative development, TDD, continuous integration, and continuous deployment.
- Participates in ongoing development, patching, and updating of released products through use of Agile process.
- Performs other related duties and projects as business needs require at direction of management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
