Business Systems analyst I
About The Position
The Business Systems Analyst I – Enterprise Applications & AI Enablement serves as a key liaison between business stakeholders and Information Technology, helping identify, analyze, and implement technology solutions that improve business processes, increase operational efficiency, and support digital transformation initiatives. This role focuses on business process analysis, Power Platform solutions, workflow automation, enterprise applications, and emerging AI-enabled technologies. The analyst will partner with business teams to gather requirements, document processes, coordinate testing activities, and support the implementation of solutions leveraging Microsoft Dynamics 365, Power Platform, Power Automate, Power BI, Copilot, and other intelligent automation technologies. The ideal candidate is naturally curious, process-oriented, and excited about leveraging technology, automation, and AI to solve business problems and improve user experiences.
Requirements
- Bachelor’s Degree: (or equivalent work experience) in Computer Science, Data Analytics, Information Systems, or related field
- 2–4 years of experience as a Business Systems Analyst, Functional Analyst, Application Analyst, Process Analyst, Systems Analyst or similar role supporting enterprise business applications
- Experience with Microsoft Dynamics 365 (or similar ERP platforms), Power Platform, Power Automate, Power BI, and other enterprise business application technologies
- Experience identifying opportunities for workflow automation, process optimization, and operational improvements
- Experience gathering and documenting business requirements, process flows, functional specifications, user stories, and test scenarios.
- Experience supporting User Acceptance Testing (UAT), training, business process improvements, and application support activities.
- Demonstrates curiosity and a passion for learning emerging technologies. Actively identifies opportunities to improve business processes through automation, AI, low-code solutions, and innovative approaches that create measurable business value.
Nice To Haves
- PL-900 Microsoft Power Platform Fundamentals
- AI-900 Microsoft Azure AI Fundamentals
- PL-100 Power Platform App Maker
- PL-200 Power Platform Functional Consultant
- ECBA (Entry Certificate in Business Analysis)
- Copilot Studio in a Day
Responsibilities
- Partner with business stakeholders to identify opportunities for process improvement, workflow automation, and operational efficiency.
- Gather, document, and analyze business requirements, user stories, process maps, and functional specifications.
- Facilitate workshops and discovery sessions to understand current-state and future-state business processes.
- Design and support AI-assisted business solutions leveraging Copilot, Copilot Studio, Power Platform, and approved generative AI technologies.
- Participate in AI use-case discovery, business readiness assessments, and process optimization initiatives.
- Configure and support low-code/no-code solutions using Microsoft Power Platform including Power Apps, Power Automate, Power BI, and Copilot Studio / Codex.
- Assist with development, testing, and deployment of workflow automation solutions.
- Create and maintain business process documentation, test scripts, training materials, and solution documentation.
- Support user acceptance testing, defect management, and solution validation activities.
- Utilize approved AI tools such as Microsoft Copilot, ChatGPT Codex, Claude.ai to improve analysis, documentation, testing, and business process design activities.
- Support enterprise applications and automation solutions through issue triage, troubleshooting, root cause analysis, and continuous improvement activities.
- Monitor Power Platform solutions and automation workflows to ensure reliability and business value.
- Deliver user training and support adoption of new technologies and business processes.
- Participate in post-go-live support, business adoption reviews, and continuous process improvement initiatives.
- Collaborate with business users and IT teams to identify additional automation and AI opportunities.
Benefits
- Health Insurance: Medical, Dental, Vision, and Life Insurance
- 401K with Matching
- Employee Assistance Program
- Discounts on the amazing GT’s product line (available for pickup at headquarters only)
- Corporate Discounts with our partners through LifeMart (concert & sporting event tickets, cell phone service, gifts, restaurants, hotels, childcare, and more!)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
