Business Systems Analyst Consultant - Device Management & Endpoint Security

Kalles Group•Seattle, WA

2d•$90,000 - $105,000•Hybrid

About The Position

Kalles Group is hiring a Business Systems Analyst Consultant to support a client’s Device Management and Endpoint Security team. The role combines hands-on data and systems analysis with project coordination, supporting daily operations and modernization work. The analyst will learn how endpoint tools and services are currently used and help standardize, automate, and modernize them across several workstreams, including remote access and browser standardization, patch automation, transition from personal to managed devices, and UiPath process automation. The position involves gathering and analyzing data, documenting current and future-state processes, tracking work, and aligning stakeholders as priorities change. It is a generalist role for a curious, collaborative person who learns quickly; deep technical expertise is not required. The role is hybrid in Seattle, with 2–3 days per week in the office. Candidates must already live in the Seattle area. The annual salary range is $90,000–$105,000.

Requirements

2–4 years of experience as a BSA, BA, Project Coordinator, or in a similar role in an IT or technology environment.
Strong analytical skills, including the ability to spot trends and draw conclusions from data.
Curiosity and the ability to learn unfamiliar technologies and understand how people use them.
Experience documenting processes, requirements, and workflows, including process maps, Visio, and user stories.
Experience coordinating tasks, timelines, and stakeholders across multiple workstreams.
Excellent written and verbal communication skills, including the ability to translate between technical and non-technical audiences.
High energy, collaborative approach, and comfort with shifting priorities.
Familiarity with Jira, ServiceNow or Zendesk, SharePoint, and Microsoft 365.
Integrity, purposefulness, ownership, commitment to follow-through, and openness to continuous learning and growth.

Nice To Haves

UiPath or comparable RPA or process automation exposure.
Experience with browser standardization, remote access standardization, patch automation, or BYOD/managed-device programs.
Awareness of endpoint management and security concepts, including Intune, Defender, and Secure Score.
Power BI or similar reporting and visualization tools.

Responsibilities

Analyze remote access portal usage across users, services, applications, servers, and networks, and help define a path to standardized remote access.
Support browser standardization by inventorying usage, assessing user and application dependencies, and planning retirement of non-standard browsers.
Document current patching processes, identify manual steps, and define requirements for patch automation.
Support the transition from BYOD to managed devices through impact and user-population analysis, readiness tracking, and communications.
Partner with the UiPath automation team to identify, document, and prioritize automation candidates.
Coordinate operational work, including plans, tasks, risks, dependencies, status updates, and meetings.
Gather, clean, and interpret inventory, ITSM, and reporting data to support decisions.
Document current- and future-state processes, business requirements, and user stories.
Create end-user and Helpdesk content, such as SharePoint knowledge base articles, to drive adoption.
Support stakeholder engagement, change management, and cross-functional communication.
Track and report key metrics and progress across workstreams.