Business System Analyst (Remote)

Hancock Whitney Bank • New Orleans, LA

2d • Remote

About The Position

The Business System Analyst performs analytical work related to system enhancements and maintenance and serves as a liaison between business units and programming or technical teams. The role makes recommendations to management about system enhancements, including opportunities that may generate revenue.

The analyst develops project plans and tracking documents, communicates project issues, and prepares documentation about projects and system changes for business units, field teams, and Help Services. The role also supports application conversions related to mergers and acquisitions, documents user needs and program functions, studies information-system development needs, and assists programmers with work problems involving flow charts, project specifications, or programming. The employee must comply with applicable federal, state, and local banking and industry regulations, including the Bank Secrecy Act. Other duties and special projects may be assigned by Senior Management. There are no supervisory responsibilities.

Requirements

• Associate’s degree or equivalent preferred; a combination of education and experience is acceptable.
• At least 1–3 years of related experience.
• Knowledge of records management software products, imaging systems, and automated databases.
• Proficiency with Microsoft Office products.
• Excellent communication, analytical, customer service, and organizational skills.
• Ability to work effectively with all levels of personnel.
• Strong presentation skills.
• Ability to work under stress and meet deadlines.
• Ability to travel.
• Ability to lift, move, or carry approximately 50 pounds if required to perform essential job functions, subject to accommodation where applicable.

Nice To Haves

• Preferred knowledge of accounting software, contact management systems, database software, development software, human resource systems, Internet software, payroll systems, project management software, and spreadsheet software.

Responsibilities

• Create detailed project plans and tracking documents to follow projects from start to finish.
• Communicate project and request issues to business units and programming or technical staff.
• Document projects and system changes so they are properly communicated to field teams and Help Services.
• Work with personnel in business units involved in mergers and acquisitions to ensure applications being converted are operational and the venture succeeds.
• Write detailed descriptions of user needs, program functions, and steps needed to develop or modify computer programs.
• Conduct studies on developing information systems to meet current and projected needs.
• Assist computer programmers in resolving work problems related to flow charts, project specifications, or programming.
• Perform other duties and special projects as assigned by Senior Management.
• Comply with applicable banking and industry laws and regulations, including the Bank Secrecy Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree