Business System Analyst (Remote)

Hancock Whitney • New Orleans, LA

3d • Remote

About The Position

The Business System Analyst performs analytical work related to system enhancements and maintenance and serves as a liaison between business units and programming or technical teams. The role recommends system enhancements to management, including enhancements that may generate revenue. The analyst plans and tracks projects, communicates project issues, and prepares documentation about projects and system changes for business units, field staff, and Help Services. The position also supports application conversions connected with mergers and acquisitions, documents user needs and program functions, studies information-system development needs, and assists programmers with work problems. The incumbent must comply with applicable federal, state, and local banking and industry regulations, including the Bank Secrecy Act.

Requirements

• At least 1–3 years of related experience.
• Knowledge of records management software products, imaging systems, and automated databases.
• Proficiency with Microsoft Office products.
• Excellent communication, analytical, customer service, and organizational skills.
• Ability to work effectively with personnel at all levels.
• Strong presentation skills.
• Ability to work under stress and meet deadlines.
• Ability to travel.
• Ability to lift, move, or carry approximately 50 pounds if required to perform essential job functions, subject to accommodation where applicable.

Nice To Haves

• Associate’s degree or equivalent preferred.
• Preferred knowledge of accounting software, contact management systems, database software, development software, human resource systems, internet software, payroll systems, project management software, and spreadsheet software.

Responsibilities

• Create detailed project plans and tracking documents to manage projects from start to finish.
• Communicate project and request-related issues to business units and programming or technical staff.
• Create documentation about projects and system changes so they are communicated properly to field staff and Help Services.
• Work with personnel from business units involved in mergers and acquisitions to ensure applications being converted are operational and support the success of the venture.
• Write detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
• Conduct studies related to developing information systems to meet current and projected needs.
• Assist computer programmers in resolving work problems related to flow charts, project specifications, or programming.
• Perform other duties and special projects as assigned by Senior Management.
• Comply with applicable banking and industry laws and regulations, including the Bank Secrecy Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree