About The Position

The Business System Analyst III reviews, analyzes, and evaluates business systems and user needs, and formulates systems that support overall business strategies. The role documents user needs, program functions, and the steps required to develop or modify computer programs. It requires familiarity with relational database and client-server concepts and a broad knowledge of Cherokee Nation databases and systems, as well as healthcare and/or academic operations. The analyst coordinates requirements and works with end users, Systems Administrators, managers, and functional analysts to define, prioritize, and translate user needs into technical specifications. The position develops and supports complex tools and applications for accessing and analyzing data, validates data warehouse requirements and service levels, supports data quality and validation, and provides training and technical assistance to users. The role also provides on-call support during business hours. The position is located at the WW Keeler Tribal Complex. Its work environment is usually quiet. The role frequently involves standing, walking, sitting, and talking or hearing, and occasionally requires lifting or moving up to 50 pounds.

Requirements

  • Bachelor's degree from a four-year college or university in Business Administration, Management Information Systems, Computer Science, Finance, or a related field; or six years of related experience; or an equivalent combination of education and experience.
  • An additional five years of experience in a related field is required.
  • Valid driver's license and a driving history verified through a motor vehicle report that meets Cherokee Nation underwriting rating requirements.
  • Excellent written, oral, and interpersonal communication skills.
  • Familiarity with relational database concepts and client-server concepts.
  • Familiarity with Crystal Reports and Open Database Connectivity (ODBC).
  • Ability to stay up to date on emerging techniques and technologies.
  • Ability to rely on experience and judgment to plan and accomplish goals; a degree of creativity and latitude is required.
  • Frequently stand, walk, sit, and talk or hear; occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities include close, distant, color, and peripheral vision, depth perception, and ability to correct or adjust focus.

Responsibilities

  • Coordinate business requirements to support organizational initiatives and business strategies.
  • Lead end-user interviews to determine requirements for data reports, analysis, metadata, training, service levels, data quality, and performance.
  • Work with Systems Administrators to translate requirements into technical specifications.
  • Help identify and assess potential data sources.
  • Validate that the data warehouse meets requirements and service level agreements.
  • Recommend an appropriate scope of requirements.
  • Coordinate prototype reviews.
  • Develop and implement complex tools or applications for accessing and analyzing data.
  • Work with managers and functional analysts to understand and prioritize user requirements.
  • Write or work with business intelligence tools and analytic applications that allow end users to access and analyze data in the ERP, data warehouse, or related data mart.
  • Customize tools and data sets for different types of data consumers.
  • Develop and maintain training for end users.
  • Use accepted practices to analyze institutional data and external benchmarking data.
  • Develop process analysis when necessary and use flowcharts to capture data collection issues.
  • Assist with data validation processes and communicate with functional data representatives to ensure results meet their requirements.
  • Provide technical assistance to users and support problem determination and resolution.
  • Develop innovative solutions that work within environmental constraints.
  • Communicate effectively and collaboratively with others.
  • Provide on-call support during business hours.
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