Business Support Specialist
About The Position
Community Housing Partners (CHP), a mission-driven nonprofit focused on healthy, sustainable, and affordable homes and communities, is hiring a Business Support Specialist for its Energy Solutions team in Christiansburg, Virginia. The role connects the team with subcontractors and trade allies by recruiting and supporting partners, tracking performance, coordinating program activities, and helping projects run smoothly. It combines business development, partner engagement, and operational support. The position is primarily scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch break. Hybrid work is available for up to two days per week with supervisor approval. Remote work requires reliable broadband, a suitable home workspace, availability during scheduled hours, and attendance at required in-person meetings. Occasional evening or weekend hours may be needed based on business needs and supervisor approval. Travel is listed as none. CHP offers paid vacation, holidays, and sick leave; competitive pay with overtime and bonus potential; medical, dental, and vision coverage beginning the first of the month after hire; paid maternity and paternity leave after 90 days; and a 403(b) plan with a 3% employer contribution and up to an additional 2% match. The work supports energy efficiency and weatherization programs that improve homes and communities.
Requirements
- 2–4 years of experience in business development, sales, marketing, project coordination, relationship management, or a related field.
- High school diploma or equivalent.
- Strong communication, relationship-building, customer service, and organizational skills.
- Ability to manage competing priorities, analyze information, and solve problems independently.
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams.
- Valid driver's license and driving record that meets CHP's insurability requirements.
Nice To Haves
- Associate's degree or higher.
- Experience with Dynamics 365, GoFormz, SharePoint, or similar systems.
- Experience working with subcontractors, trade partners, construction, weatherization, energy efficiency, or nonprofit programs.
Responsibilities
- Recruit, onboard, and maintain relationships with subcontractors and trade allies.
- Assess contractor capabilities, availability, and service areas to support program needs.
- Serve as a primary contact for partners, provide guidance, and address concerns.
- Monitor contractor workloads, work orders, performance, and program compliance.
- Identify capacity gaps, workflow challenges, and opportunities for improvement.
- Share performance insights and partner feedback with project managers and leadership.
- Maintain accurate contractor records, recruitment pipelines, and reports in Dynamics 365, GoFormz, and related systems.
- Assist with contractor outreach, recruitment events, marketing, and partnership development.
- Coordinate scheduling, documentation, and communication across internal teams.
Benefits
- Paid vacation, holidays, and sick leave.
- Medical, dental, and vision coverage beginning the first of the month following hire.
- Paid maternity and paternity leave available after 90 days.
- 403(b) retirement plan with a 3% employer contribution and an additional match of up to 2%.
- Overtime and bonus potential.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
