Ne0002 -- Business Spt Rep-Multi - Level A

Tennessee Valley Authority•Chattanooga, TN

About The Position

The Business Support Representative performs basic, recurring activities that support management support services. Routine work includes day-to-day coordination, organizing, reviewing, and distributing files or records, as well as preparing standard reports according to established procedures. The role provides multifunctional support in areas such as budget and accounting, business reporting, information processing, document control, procurement and materials, facilities and equipment coordination, and general office management. The position gathers and compiles business and technical information, processes data in business information systems, prepares standard reports, copies and distributes documents, and maintains files and records. It may also involve reception and telephone duties, directing visitors, relaying information, distributing mail, assisting other office personnel, and performing miscellaneous tasks as needed. The representative maintains positive relationships with internal and external contacts and applies basic procedures within assigned areas of management support services.

Requirements

  • High school degree or equivalent.
  • Some clerical experience is preferred.
  • Competence using standard desktop software to prepare documents, or equivalent.
  • Ability to apply basic procedures within assigned management support services functional areas.
  • Ability to type using standard desktop software; evidence of typing skill may be required by the organization.
  • Knowledge of clerical procedures and standard office operations.
  • Ability to operate various office equipment proficiently.
  • Knowledge of English grammar, spelling, and punctuation.
  • Ability to maintain complete and accurate files and search for and locate material using general references.

Nice To Haves

  • Post-high-school business coursework is desired.
  • Some clerical experience is preferred.

Responsibilities

  • Gather, organize, and compile business and technical information.
  • Process data in business information systems and generate standard reports.
  • Copy, assemble, and distribute documents and information as required.
  • File correspondence, operating instructions and procedures, blueprints, maintenance schedules, tracking logs, business reports, and other materials.
  • Receive visitors and direct them to the appropriate person; answer telephones and communicate with offices to obtain and relay information.
  • Distribute mail and correspondence to appropriate personnel.
  • Perform miscellaneous tasks as needed and provide backup to other office personnel.
  • Maintain positive relationships with internal and external contacts.
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