Business Support Officer
About The Position
Mater Hospital Springfield is seeking a highly organised and proactive Business Support Officer to provide high-quality administrative and operational support to the Deputy Directors across Medical and Surgical specialties and the broader team. This is a permanent, full-time role. Based at our Springfield campus, this role will be part of a landmark moment in Queensland healthcare at Mater Hospital Springfield which opened early 2026. This state of the art facility will meet the needs of the growing Greater Springfield region. With a mix of public and private beds across ICU, maternity, emergency and medical, surgical services, it’s set to care for over 200,000 patients annually.
Requirements
- Proven experience in healthcare or private practice administration (minimum 2 years highly desirable)
- Highly organised with strong time management and attention to detail
- Confident communicator with the ability to engage professionally and discreetly
- Experienced in managing confidential and sensitive information
- Comfortable working across multiple systems, databases, and Microsoft Office applications
- Able to exercise judgement, initiative, and problem-solving within established guidelines
- Collaborative team player who supports colleagues and contributes to a positive workplace culture
- Background in nursing or clinical environments is desirable but not essential
Responsibilities
- Provide high-level administrative support to Directors and Senior Leaders within a private practice environment
- Manage diaries, meetings, agendas, minutes, and executive correspondence
- Coordinate recruitment and onboarding activities, including PageUp requests and interview scheduling
- Support rostering, leave, and workforce updates through Kronos
- Maintain accurate data, reports, spreadsheets, and departmental databases
- Process invoices, D365 requests, and support private billing activities
- Coordinate operational requests including IT, BEIMS, CAPEX, and facilities matters
- Liaise professionally with internal and external stakeholders
- Assist with workshops, forums, education sessions, and special events
- Ensure confidentiality, compliance, and adherence to Mater policies, procedures, and values
Benefits
- Generous salary packaging options, including meal and entertainment benefits
- Access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation
- Unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Reduced prices at our campus cafés and coffee spots
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
