Business Development Officer

Navigator Credit Union • Gautier, MS

1d • Hybrid

About The Position

Navigator Credit Union is seeking a full-time Business Development Officer for its Mississippi region. This role is responsible for leading efforts to build strategic partnerships and deepen the credit union's presence with key employers and community markets. The Business Development Officer will focus on growing visibility, generating new members, and driving adoption of products and services through employer and community partner channels. This position requires close collaboration with branch leadership and cross-functional teams to execute strategic business development plans, achieve measurable growth, and champion the credit union's mission of empowering financial well-being. The role is eligible for remote work, with specific requirements regarding work environment, policy adherence, and internet speed.

Requirements

• High school degree or GED required.
• 5+ years of business, sales, or relationship management experience
• Strong presentation, communication, and stakeholder engagement skills.
• Proven ability to manage multiple initiatives, analyze results, and adapt strategies.
• High integrity, self-motivated, and solutions-oriented mindset.
• Tech-savvy with comfort in using CRM platforms, Microsoft Office, and digital tools.
• Ability to travel locally and work occasional evenings/weekends as needed.
• Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
• Must be capable of regular, reliable and timely attendance.

Nice To Haves

• Bachelor’s degree preferred (or equivalent experience).
• Prior experience in financial services or business development strongly preferred.
• Able to learn and retain knowledge in depth for all debit card and ATM adjustment function; to follow Credit Card and ATM network regulations and comply with FRB Regulation E to limit potential liability for the Credit Union.
• Able to multi task in a fast paced environment.
• Must be a self-starter that is service focused for both internal and external members.
• Ability to work both individually and as part of a team.
• Above average communication skills both verbal and written and proven ability to work effectively with members to solve issues and advise.

Responsibilities

• Develop and execute business development strategies that drive new, engaged member growth in assigned community markets.
• Identify, establish, and nurture high-value relationships with local employers, community leaders, and organizations aligned with Navigator Credit Union’s mission.
• Collaborate with the Business Development Manager and branch teams to activate business plans and ensure local market success.
• Lead regular engagement with key partners—providing updates, addressing needs, and demonstrating the value of the credit union relationship.
• Serve as the primary liaison for partner organizations, fielding requests, coordinating activities, and representing Navigator Credit Union with professionalism and care.
• Prepare and deliver strategic business reviews to SEG and community leaders, internal stakeholders, and the Navigator Credit Union management team.
• Plan, promote, and execute financial education sessions, on-site events, and targeted campaigns that drive member acquisition and deepen partner engagement.
• Collaborate with marketing and product teams to tailor outreach strategies for specific segments, especially non-members.
• Represent Navigator Credit Union at events, industry conferences, and local business forums.
• Communicate regularly with branches and internal teams—providing updates, sharing insights, and aligning on member experience goals (including NPS and loyalty).
• Oversee community business development budget and assess ROI of partner programs and outreach efforts.
• Ensure technology, promotional tools, and engagement materials are current and aligned with partner needs.
• Leverage data to identify trends, uncover opportunities, and recommend strategic adjustments.
• Stay informed on financial services trends, community developments, and competitor activity.

Benefits

• Paid vacation after 90 days
• Paid holidays
• 401k with a company match
• Medical
• Referral bonus
• Several other benefits after 30 days employment
• Incentive opportunities
• Competitive compensation
• Performance-based bonuses
• Comprehensive health and retirement benefits
• Professional development, growth opportunities, and a collaborative team culture.
• A flexible, modern workplace where innovation and impact thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level