Business Support III

CommonSpirit Health•Colorado Springs, CO

1d•Onsite

About The Position

This position provides clerical/office support for the center, including reception, telephone, medical records, surgical scheduling, insurance verification, computer data entry, referrals, and retrieval of medical and demographic information from internal and external systems and sources. This role will float between John Zay Guest House & Woody and Millie Ingram Guest House.

Requirements

High School Diploma/G.E.D.
Two years of experience in a customer service or similar position that involved interaction with the public.
Previous work history that demonstrates competent office and computer skills, filing, telephone answering, reception.
Strong attention to detail.
Critical thinking and problem solving.
Proficient knowledge of computer software.
Flexibility with regard to schedule and work location.
Ability and willingness to interact and collaborate with diverse constituents, including guests, volunteers, hospital personnel, staff, and donors.
Must be able to demonstrate kindness, caring, and compassion while ensuring that house guidelines are followed.

Nice To Haves

Experience in a hospitality/concierge setting is preferred.

Responsibilities

Provide clerical/office support for the center.
Manage reception duties.
Handle telephone inquiries.
Maintain medical records.
Perform surgical scheduling.
Conduct insurance verification.
Perform computer data entry.
Process referrals.
Retrieve medical and demographic information from internal and external systems and sources.
Float between John Zay Guest House & Woody and Millie Ingram Guest House.