Business Support III

Penrose Hospital•Colorado Springs, CO

2d•Hybrid

About The Position

To provide clerical/office support for the center, including, but not limited, to reception, telephone, medical records; surgical scheduling, insurance verification, computer data entry, referrals, retrieval of medical and demographic information from internal and external systems and sources. This position will float between John Zay Guest House & Woody and Millie Ingram Guest House.

Requirements

High School Diploma/G.E.D.
Two year's experience in a customer service or similar position that involved interaction with the public.
Previous work history that demonstrates competent office and computer skills, filing, telephone answering, reception.
Strong attention to detail.
Critical thinking and problem solving.
Proficient knowledge of computer software.
Flexibility with regard to schedule and work location.
Ability and the willingness to interact and collaborate with diverse constituents, including guests, volunteers, hospital personnel, staff, and donors.
Must be able to demonstrate kindness, caring, and compassion while ensuring that house guidelines are followed.

Nice To Haves

Experience in a hospitality/concierge setting is preferred.

Responsibilities

Provide clerical/office support for the center.
Reception duties.
Telephone duties.
Medical records management.
Surgical scheduling.
Insurance verification.
Computer data entry.
Referral processing.
Retrieval of medical and demographic information from internal and external systems and sources.
Float between John Zay Guest House & Woody and Millie Ingram Guest House.