Business Support II

CommonSpirit Health•Pueblo, CO

2d•Onsite

About The Position

Business Support II provides administrative and business support for assigned programs, processes, and related tasks. The role is the primary point of contact for the office, handling receptionist duties such as answering phones, greeting visitors, directing inquiries, and assisting staff to support smooth daily operations. The position maintains administrative systems, including patient scheduling, demographic verification, medical-record retrieval and filing, accurate data entry, and the organized handling of office paperwork. It communicates financial policies to patients and ensures medical information is released securely and appropriately. The role also manages records and files, prepares and distributes reports, completes department projects as directed, and maintains supply inventories.

Requirements

High school diploma or GED.
Two years of administrative support experience.

Responsibilities

Serve as the primary office contact by answering phones, greeting visitors, directing inquiries, and assisting staff.
Manage patient scheduling and verify patient demographic information.
Retrieve and file medical records accurately and securely.
Maintain administrative systems, records, files, and departmental documentation.
Handle office paperwork and maintain an organized work environment in accordance with department standards.
Communicate with customers, patients, and vendors using defined verbal, electronic, and written formats.
Enter documentation accurately into departmental applications.
Prepare, collate, and distribute reports in a timely and accurate manner.
Execute recurring and one-time department projects as directed by a supervisor.
Monitor supply stock, place and expedite orders, and verify receipts.
Communicate financial policies to patients and provide professional customer service.