Business Support II
About The Position
The Business Support II serves as the office’s primary point of contact, handling receptionist duties such as answering phones, greeting visitors, directing inquiries, and assisting staff. The role supports smooth daily operations and provides professional service to customers, patients, and vendors. The position manages administrative systems and records, including patient scheduling, demographic verification, medical-record retrieval and filing, data entry, and the flow of office paperwork. It requires communicating financial policies to patients and ensuring medical information is released securely and appropriately. The Business Support II also supports assigned programs and processes, prepares reports, completes department projects, and maintains supply inventories.
Requirements
- High School Diploma or G.E.D.
- Two (2) years of administrative support experience.
Responsibilities
- Answer phones, greet visitors, direct inquiries, and provide professional assistance to staff.
- Manage patient scheduling, verify demographics, and accurately retrieve and file medical records.
- Maintain organized office paperwork and ensure information is handled according to department standards.
- Perform precise data entry and communicate financial policies to patients.
- Represent the team by providing service to customers and ensuring medical information is released securely and appropriately.
- Provide administrative and business support for assigned programs, processes, and related tasks.
- Correspond with customers, patients, and vendors through verbal, electronic, and written communications using defined formats.
- Maintain records and files, ensuring documentation is accurately entered into departmental applications.
- Prepare, collate, and distribute reports in a timely and accurate manner.
- Execute recurring and one-time department projects as directed by a supervisor.
- Maintain supply inventories by monitoring stock, placing and expediting orders, and verifying receipts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
