Business Strategy & Client Relations Intern

Genstone Realty • Tampa, FL

17h • $22

About The Position

The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies – Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance.

From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.

Reporting to the Chief Strategy Officer, the position supports a highly collaborative Business Strategy & Client Relations team responsible for managing and monitoring initiatives related to client transactions and strategic growth initiatives. The internship responsibilities include supporting transactions related to loan acquisitions, loan sales, securitizations and other key projects designed to advance client objectives. This intern supports activities for a client portfolio that includes large private equity and hedge funds, REITs, government entities, insurance companies, investment banks and other institutions that invest in or manage mortgages and loans.

Through this internship, the individual acquires hands on exposure to complex financial transactions, contributes to project tracking and execution, and the preparation of reporting, analysis and client-facing materials. This role offers a unique opportunity to develop a foundational understanding of the mortgage finance ecosystem while working closely with senior leaders and cross functional teams to support high visibility client initiatives.

Requirements

• Current enrollment as a junior/ senior undergraduate student, or recently graduated from an accredited university/ college with a degree in Business, Finance, or related field
• Experience working in a professional setting, student organization, research group, or team-based environment
• Proven experience preparing reports, presentations or communication materials for academic or professional projects
• Strong skills and experience in MS Word, Excel and Outlook
• Strong verbal and written communication skills with the ability to prepare clear and professional client-facing materials
• Strong interpersonal skills with the ability to collaborate effectively across departments
• Strong analytical and critical- thinking skills
• Strong time management and organizational skills
• Ability to prioritize numerous tasks and manage shifting priorities; ability to track deliverables and follow processes
• Client focused with strong execution skills and results orientation
• High-level of precision with attention to detail and consistency
• Flexible, open to change, ability to learn new things quickly
• Ability to work in a collaborative environment and provide guidance for working groups
• Self-motivated, proactive work style

Nice To Haves

• Exposure to financial services, real estate or client-facing roles through coursework, internships or project experience preferred
• Familiarity with mortgage finance, structured finance or capital markets concepts preferred
• Previous internship or project experience in business, finance, real estate, client services or related area is preferred

Responsibilities

• supporting transactions related to loan acquisitions, loan sales, securitizations and other key projects designed to advance client objectives
• supports activities for a client portfolio that includes large private equity and hedge funds, REITs, government entities, insurance companies, investment banks and other institutions that invest in or manage mortgages and loans
• contributes to project tracking and execution
• preparation of reporting, analysis and client-facing materials

What This Job Offers

• Career Level: Intern