Business Strategy Analyst Senior

USAA•San Antonio, NC

6h•$103,450 - $197,730

About The Position

The Business Strategy Analyst Senior uses quantitative and qualitative analysis to provide thought leadership on industry trends, market developments, USAA’s strategic direction, the regulatory environment, and macroeconomic trends. The role provides stakeholders with insights and information-based context to help manage, influence, and shape line-of-business strategy. The analyst collaborates with stakeholders to identify and refine business assumptions and hypotheses, connect analytical and business strategies, and develop frameworks for answering questions about business portfolios, products, and member experience. The role evaluates strategic insights related to profit and loss performance across areas such as product strategy, pricing, marketing, sales, credit risk, distribution channels, and member experience. It applies analytical rigor and advanced data-driven problem-solving to define outcome measures, improve prioritization and decision-making, assess progress and risk, and translate findings into insights for strategy execution. The analyst communicates findings to senior leaders and other stakeholders and may guide and train team members. The role also ensures business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

Bachelor’s degree in Business, Science, Finance, Economics, or a related field, or four years of relevant education and/or experience.
Six years of data and/or analytics or strategy consulting experience; alternatively, at least four years in data and/or analytics or strategy consulting plus up to two years of progressive relevant functional business experience; or an advanced degree in Business, Science, Finance, Economics, or a related discipline and four years of data and/or analytics or strategy consulting experience.
Experience identifying business needs and managing strategic plans based on qualitative and quantitative analysis and market insights.
Demonstrated experience using data analytics to develop data-driven insights and influence business decisions.
Experience performing complex data analysis with analytics tools such as Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, or Adobe Analytics.
Demonstrated project management experience.

Nice To Haves

US military experience through military service or as a military spouse/domestic partner.
Proficiency in SQL for data querying, extraction, and manipulation.
Property and casualty experience in a key function such as Go-to-Market, D&S, Marketing, or UPD.
Experience with data visualization and business intelligence platforms such as Tableau.
Ability to translate complex data into clear, actionable narratives and recommendations that drive significant change.

Responsibilities

Collaborate with stakeholders to identify business assumptions and hypotheses related to line-of-business strategy.
Refine hypotheses and identify business questions for further exploration.
Facilitate integration of analytical strategy and business strategy.
Develop analytical frameworks and blueprints to answer business questions about portfolios, products, or member experience.
Collaborate with stakeholders to evaluate strategic insights related to profit and loss performance, including product strategy, pricing, marketing, sales, credit risk, distribution channels, and member experience.
Define outcome measures, improve prioritization and decision agility, evaluate progress toward business outcomes, and assess risks to strategic goals.
Use advanced data-driven problem-solving techniques to manipulate and interpret business results.
Translate findings into insights for strategy management and execution.
Communicate strategic insights to senior leaders and stakeholders to inform business decisions.
Provide guidance and on-the-job training to team members as needed.
Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.