Business Solutions Specialist

WEXWEXUS • Remote, OH

6d • $71,200 - $84,900

About The Position

The Business Solutions Specialist serves as a technical architect and automation lead within one or more domain areas of Global Risk Operations. The role uses enterprise-approved tools, including Tableau, Python, SQL, and RPA, to modernize legacy workflows and deliver scalable, hardened, audit-ready automation. It acts as a change agent for continuous improvement in the department’s technical and automation capabilities, with success measured by operational scale, efficiency and impact, and integrity and compliance.

The position transforms manual processes into governed self-service solutions, builds infrastructure for complex financial risk workflows, and explores AI-driven technologies to reduce manual work. It also turns raw data into predictive insights, develops standardized reporting environments, delivers measurable cost savings and risk mitigation, and provides management with clear, data-backed analysis.

The role tracks operational performance, administers departmental reporting and dashboards, and promotes sustainable automation through team education. It maintains data integrity and regulatory and audit compliance, manages reporting and version control, and ensures self-service tools include appropriate error handling and audit trails.

Requirements

• Bachelor’s degree in a quantitative field, such as Computer Science, Data Analytics, or Finance, or an equivalent combination of education and relevant technical experience.
• 2–4 years of experience in a Finance or Risk Operations environment.
• Foundational understanding of SOX or similar regulatory frameworks.
• Proven history of converting manual processes into automated, scalable workflows.
• Proficiency in complex joins and ETL processes.
• Intermediate Python proficiency, specifically using Pandas and NumPy for data manipulation.
• Hands-on experience with enterprise RPA platforms such as UiPath or Power Automate.
• Intermediate or better SQL and Oracle database experience, including working with large data sets.
• Must successfully pass a background investigation.
• Analytical ability to troubleshoot, solve problems, think logically through multifaceted issues, and provide clear direction and explanations.
• Ability to operate effectively and calmly in a complex, fast-paced, changing environment.
• Self-motivated, solution-oriented, and results-driven approach.
• Effective verbal and written communication skills.
• Strong time management, prioritization, goal-setting, planning, and work-scheduling skills.
• Strong critical-thinking and problem-solving skills.
• Attention to detail and ability to recognize and respond to discrepancies.

Nice To Haves

• Experience with prompt engineering, building RAG systems, or using LLM APIs to enhance automation.
• SAS programming skills.
• Experience interpreting contractual terms.
• Knowledge of WEX systems and business processes.
• Professional curiosity and a systems-thinking approach to problem-solving.

Responsibilities

• Identify manual bottlenecks and engineer automated, self-service replacements that meet enterprise technical standards.
• Build and maintain technical infrastructure for automating complex financial risk workflows across assigned regions.
• Integrate AI-driven technologies to reduce manual touchpoints and support scalable operations.
• Apply strategic thinking and process re-engineering to transform manual workflows into scalable, automated solutions.
• Transform raw data into strategic assets and use advanced analytics to provide predictive insights.
• Develop and manage standardized reporting environments, including Power BI and Tableau, that provide stakeholders with real-time data and a single source of truth.
• Design and deploy technical solutions intended to drive measurable cost savings and mitigate operational risks.
• Analyze trends to identify emerging issues and provide management with clear direction and data-backed explanations.
• Implement processes and reporting to track work items, volume, and turnaround time, ensuring required operational data is accurately captured.
• Oversee departmental reporting, including KPIs, management dashboards, and scheduled and ad-hoc reporting requirements.
• Educate the team on current applications and automated technology and provide alternatives to manual processes.
• Maintain data integrity and ensure automated reports and workflows comply with regulatory and internal audit standards.
• Oversee report administration and version control to support the longevity and reliability of deployed solutions.
• Build self-service tools with robust error handling and audit trails to prevent operational drift.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement savings plan
• Paid time off
• Health savings account
• Flexible spending accounts
• Life insurance
• Disability insurance
• Tuition reimbursement
• Quarterly or annual bonus eligibility for non-sales roles, subject to role and applicable plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level