Apple Business Solutions Engineer

Apple • Washington, DC

1d

About The Position

As a critical component of the Account Team, the Business Solutions Engineer works in the field to build trusted-advisor relationships with top executives and identify opportunities to accelerate delivery of Apple solutions to enterprise customers. The role uses knowledge of Apple platforms and competitive intelligence to address business challenges and drive technical journeys aligned with the sales strategy. The engineer demonstrates ownership, curiosity, empathy, integrity, honesty, and accountability, and shares knowledge and relevant experiences with teammates. The position provides technical sales consulting and support to help transform how people work and ensure success for Apple and its customers.

Requirements

• At least 5 years of quota-carrying experience advising on technical business transformation solutions for large enterprises or working in consultative pre-sales engineering roles.
• Ability to communicate complex technical concepts to executive decision-makers and key stakeholders.
• Excellent communication skills, including the ability to tell compelling stories using presentation software and short-form communication tools.
• Ability to develop relationships with stakeholders and executives while driving results with technical resources.
• IS/IT knowledge and experience with AI implementations, enterprise security, networking, and communications technologies for iOS, macOS, and competing platforms.
• Ability to explain the benefits of modern deployment methods and the nuances of deploying and managing Apple platforms in large organizations.
• Familiarity with major MDM vendors and ability to demonstrate recommended deployment workflows using MDM and ABM for device enrollment, configuration, and app distribution.
• Ability to travel 50%.

Nice To Haves

• At least 7 years of quota-carrying experience advising on technical business transformation solutions for large enterprises or working in consultative pre-sales engineering roles.
• Deep understanding of customers’ business needs, challenges, concerns, and current Apple initiatives, with the ability to identify technical blockers.
• Ability to work with the account team to define measurable steps to remove technical blockers and increase readiness.
• Ability to explain how Apple devices communicate using common network protocols, wireless standards, modern authentication, and APNS, and to promote networking best practices and connect customers with resources to resolve networking issues.
• Understanding of Apple security resources and the ability to explain Apple’s security and privacy approach, describe how layered security reduces risk while protecting personal and corporate data, and design strategies to meet customer security requirements.
• Familiarity with Apple app-development tools and their advantages for large organizations and business transformation.
• Ability to explain the advantages of platform-specific business apps and guide customers in choosing a build, buy, or partner approach for a use case.

Responsibilities

• Build trusted-advisor relationships with top executives and other customer stakeholders.
• Identify opportunities to accelerate the delivery of Apple solutions to enterprise customers.
• Use knowledge of Apple platforms and competitive intelligence to solve business challenges.
• Drive technical customer journeys and execute tactics that support the mutually aligned sales strategy.
• Communicate technical concepts through presentations and short-form communication, including compelling storytelling.
• Work with account teams and technical resources to achieve customer and business outcomes.
• Explain Apple platform deployment and management approaches, including MDM and Apple Business Manager (ABM) workflows for enrollment, configuration, and app distribution.
• Advise customers on networking, security, privacy, and app-development approaches for Apple platform deployments.
• Share relevant experiences and knowledge to build teammates’ capabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed