Apple Business Solutions Engineer

Apple • Austin, TX

13h

About The Position

Apple’s Business Solutions Engineer is a critical member of the account team, serving as a technical sales consultant and trusted advisor to enterprise customers. The role works in the field with executives and other stakeholders to identify opportunities, address technical and business challenges, and advance the adoption of Apple solutions. The engineer uses knowledge of Apple platforms and competitive offerings to guide technical journeys and carry out mutually aligned sales strategies.

The role requires understanding customer business needs, initiatives, and blockers; developing measurable plans to improve technical readiness; and explaining complex technical concepts through presentations and concise communications. The engineer advises customers on Apple deployment and management, networking, security and privacy, and app development. Travel is required 50% of the time.

Requirements

• At least 5 years of quota-carrying experience advising on technical business transformation solutions for large enterprises or in consultative pre-sales engineering roles.
• Ability to communicate complex technical concepts to executive decision-makers and key stakeholders.
• Excellent communication skills, including the ability to tell compelling stories using presentation software and short-form communication tools.
• Ability to develop relationships with stakeholders and executives while driving results with technical resources.
• IS/IT knowledge and experience in AI implementations, enterprise security, networking, and communications technologies for iOS, macOS, and competing platforms.
• Ability to explain modern deployment methods and the nuances of deploying and managing Apple platforms in large organizations.
• Familiarity with leading MDM vendors and the ability to demonstrate deployment workflows using MDM and ABM.
• Ability to understand customer business needs, challenges, concerns, Apple initiatives, and technical blockers.
• Understanding of common network protocols, wireless standards, modern authentication, and APNS, and the ability to apply this knowledge to customer networking needs.
• Understanding of Apple security resources and the ability to explain how Apple’s security approach protects users and personal and corporate data.
• Familiarity with Apple app development tools and the benefits of platform-specific apps for large organizations.
• Ability to guide customers toward an appropriate app development approach for a given use case.
• Ability and willingness to travel 50%.

Responsibilities

• Build relationships with enterprise customers and serve as a trusted advisor to executives and key stakeholders.
• Identify opportunities to accelerate the delivery of Apple solutions and help customers address business and technical challenges.
• Work with the account team to create plans with measurable steps to remove technical blockers and increase customer readiness.
• Communicate complex technical concepts and present compelling stories to executive decision-makers and stakeholders.
• Advise customers on Apple platform deployment and management, including device enrollment, configuration, and app distribution using MDM and ABM.
• Promote networking best practices and align customers with resources to resolve networking issues.
• Explain Apple’s security and privacy approach and develop platform strategies that address customer security requirements.
• Guide customers in choosing appropriate approaches to business app development, such as building, buying, or partnering.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed