Business Solutions Consultant

Equus • Rock Hill, SC

2d • Onsite

About The Position

The Business Solutions Consultant (BSC) drives employer engagement, manages On-the-Job Training (OJT) and Work Experience (WEX) opportunities, and connects qualified job seekers with high-demand, high-growth career pathways. The role is responsible for meeting annual performance goals for employer engagement, business services, work-based learning placements, and workforce outcomes. Reporting to the Business Services Manager, the BSC supports regional workforce strategies and aligns services with labor market demands.

The position is based in SC Works Centers across the region and requires travel throughout Lancaster, York, and Chester Counties. Occasional evening or weekend hours may be needed for hiring events or outreach.

Requirements

• High school diploma or equivalent.
• At least two years of experience in workforce development, business engagement, human resources/recruitment, sales, or community outreach.
• Demonstrated ability to meet or exceed annual performance goals, business development targets, or program outcomes.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to build trust, credibility, and long-term relationships with employers, community partners, and job seekers.
• Proficiency in data management, reporting, and documentation.
• Familiarity with workforce development, WIOA programs, economic development, or related workforce initiatives.
• Comfort using technology, customer relationship management (CRM) systems, and case management systems.
• Ability to analyze employer workforce needs and develop customized workforce solutions.
• Ability to travel throughout Lancaster, York, and Chester Counties.

Nice To Haves

• Experience in B2B sales, account management, business development, or consultative selling.
• Experience working with employers to develop workforce solutions, training programs, or talent pipelines.
• Knowledge of local labor market trends, high-demand industries, and workforce development resources.
• Experience coordinating hiring events, job fairs, or employer engagement activities.

Responsibilities

• Conduct regular employer outreach to identify workforce needs and promote WIOA-funded services, including OJT, WEX, and hiring events.
• Build and maintain relationships with local businesses, chambers of commerce, industry associations, and community stakeholders.
• Collaborate with employers to develop customized training or placement opportunities aligned with local labor market demand.
• Advise businesses on workforce solutions and help them navigate program eligibility and funding processes.
• Represent the workforce system at business forums, chamber events, and industry meetings.
• Identify employers and job seekers for OJT and WEX placements.
• Coordinate OJT and WEX agreements and ensure compliance with program policies and documentation requirements.
• Monitor participant progress and employer satisfaction during training periods.
• Track performance outcomes and expenditures related to OJT/WEX placements.
• Engage job seekers to identify career interests and readiness for work-based learning.
• Assist participants with resume updates, interview preparation, and soft skill development tailored to employer expectations.
• Match participants with appropriate OJT/WEX placements and follow up to support successful integration.
• Coordinate, promote, and execute job fairs, hiring events, and employer panels with SC Works Centers and community partners.
• Represent the program at community meetings, partner events, and employer forums to increase visibility and engagement.
• Promote equitable access to workforce services, particularly for rural and underserved populations.
• Use labor market data and employer feedback to inform service delivery and identify emerging workforce trends.
• Maintain accurate records of employer interactions, job orders, and outcomes in state and local systems.
• Work with SC Works center staff, training providers, and community partners to ensure integrated service delivery.
• Participate in Integrated Business Services Team meetings and regional workforce planning.
• Support the Business Services Manager with sector strategies and special projects.
• Ensure employer services and work-based learning activities comply with WIOA and state policies.
• Maintain documentation and reporting in accordance with federal, state, and local requirements.

Benefits

• Extensive learning opportunities and networking programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED