Business Services Specialist

ZenBusiness • Raleigh, NC

3d • Onsite

About The Position

ZenBusiness is seeking an experienced Business Service Specialist to join the Registered Agent team. The ideal candidate has industry experience with corporate filing systems, government agency requirements, and a high-volume caseload. The position requires exceptional attention to detail, good communication skills, precise response times, and high-volume data and task organization. This position will report to our Business Services Manager. We are looking for someone who can work in-office with full-time availability Monday through Friday during office hours 8 am - 5 pm. The office is located on Wade Ave. Raleigh, NC 27605

Requirements

• Corporate Filing experience, including legal document preparation and drafting.
• Knowledge of current Secretary/Department of State corporate statutes and filing requirements.
• Experience with Salesforce or other equivalent CRM applications.
• Excellent communication and interpersonal skills.
• Ability to identify urgent fulfillments while staying on top of high-volume customer requests.
• Ability to adapt to ever-changing priorities with a positive and constructive attitude.
• Comfortable with the pace, dynamic environment, and ambiguity of a rapidly growing tech startup, including cross-functional problem solving and collaboration, process and system optimization, and new products and services launches.

Nice To Haves

• Tech Support Experience
• Mac OS knowledge
• Experience with Google File Stream, Docs, Sheets, and Adobe DC

Responsibilities

• Manage, prepare and fulfill various corporate filings, including Change of Registered Agent filings, Resignation filings, and other filings as assigned.
• Research filing components on various government databases and public record sources, including state-specific compliance requirements, name availability and status queries, and public record document requests.
• Prioritize and manage a high-volume and time-sensitive workflow from submission to completion.
• Assist customers and internal stakeholders with questions regarding product, service, process, and general client concerns.
• Stay updated on product knowledge and take initiative to expand industry knowledge.

Benefits

• medical
• vision
• dental
• disability
• life insurance
• parental leave
• military leave
• employee assistance program
• 401k + match
• annual bonus
• pet insurance
• RSUs
• Paid parking
• 10 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed