Business Services Specialist BO

CAMPBELL CLINIC PCMemphis, TN
Onsite

About The Position

Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing.

Requirements

  • Previous customer service experience required
  • Must be computer literate
  • Basic computer skills required
  • Must be able to type

Nice To Haves

  • Experience in the operations of a physician's office is preferred

Responsibilities

  • Greets visitors and patients to determine their needs and directs them accordingly
  • Collects appropriate documentation from patient and enters into PM system
  • Collects copay, coinsurance or other balances owed on account
  • Prints billing slip for physician to mark services performed
  • Schedules follow-up appointments and cancels patient appointments due to no show
  • Enters charges same day of service
  • Codes diagnosis
  • Reconciles payments daily
  • Ensures that claims are in drop status at charge entry
  • Maintains cash drawer for making change and balances it daily
  • Verifies that all billing slips are submitted at the end of the day
  • Prints appropriate registration forms from medical record system for future appointments
  • Obtains precertification
  • Performs other duties as assigned

Benefits

  • Medical / Dental / Vision Insurance
  • HRA Option
  • Flexible Spending Account
  • Basic Life Insurance
  • Voluntary Life Insurance Option
  • Long-Term Disability
  • Voluntary Short-Term Disability
  • Accident Insurance
  • Critical Illness Insurance
  • 401(k) Plan Matching + Profit Sharing
  • Employee Assistance Program
  • Paid Time Off
  • 8 Paid Holidays
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