Business Services Representative Target

First Citizens Bank•Naples, FL

About The Position

At First Citizens Bank, we are looking for individuals who seek more than just a job and aim to make a difference in their communities. The Business Services Representative is responsible for offering cash management solutions to commercial and business banking clients. This role provides a comprehensive suite of business deposit and related services. The BSR collaborates with Business and Commercial Bankers, acting as a subject matter expert in business deposits and associated services, while also independently pursuing new business opportunities.

Requirements

Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Sales or financial services sales
Application of a structured sales process
Providing financial guidance and expertise
Financial literacy
Knowledge of retail and wealth solutions referred
Knowledge of business deposit and cash management solutions
Business development
Networking and building centers of influence
Must possess a valid driver's license.
Position requires frequent driving to other offices, bank customers, etc.

Nice To Haves

Business development
Business banking
Lending
Merchant services
Treasury management

Responsibilities

Achieve individual and/or team financial, production, and relationship results according to assigned metrics and goals, aligning sales results with community needs and the organization's commitment to diverse lending.
Engage with customers, prospects, and referral sources through proactive outreach.
Represent the Bank in the community by attending and participating in civic and community events to generate business and identify potential CRA opportunities.
Utilize sales practices that create value for both the customer and the bank, ensuring appropriate partnering, planning, and preparation to provide relevant financial guidance for informed decisions.
Foster collaborative partnerships to deliver value to customers, prospects, and colleagues.
Initiate conversations to identify sales or referral opportunities.
Listen attentively, ask insightful questions to understand customer needs and preferences, and take prompt action to address immediate needs.
Proactively seek ways to optimize performance by seeking coaching, supporting Bank initiatives, and leveraging tools to enhance activities.
Comply with all regulations, bank policies, procedures, and delegated authorities to manage risks associated with personal interactions, customer transactions, and financial exposures.
Complete required training by established deadlines.
Perform general office management duties as assigned to ensure operational efficiency.
Accountable for transaction accuracy and operational efficiency for roles defined to take deposits.
Contribute to individual and team performance.