About The Position

The Business Services Representative collaborates with employers, education partners, and community organizations to develop and promote career pathways that meet workforce needs in high-demand, high-wage industries. The role supports job seekers by identifying suitable job openings and creating employment and career pathway opportunities aligned with candidates’ qualifications and regional labor market needs. The representative builds and maintains relationships with local businesses, helps employers recruit and hire qualified applicants, and connects employer needs with workforce services and training opportunities. The position also coordinates employer engagement activities, including talks, job fairs, and hiring events, and works with case management staff to facilitate placements. The role may occasionally require work outside normal business hours for events or deadlines.

Requirements

  • Bachelor's degree from an accredited university or college, or two years of work experience in business-to-business sales, marketing, customer service, staffing, or recruiting.
  • Excellent verbal and written communication and interpersonal skills.
  • Demonstrated strong customer service skills.
  • Strong presentation skills, with public speaking or outside sales experience.
  • Familiarity with the communities served, including knowledge and understanding of local needs and resources.
  • Demonstrated knowledge of labor market trends.
  • Friendly, professional demeanor.
  • Ability to work well in teams and independently.
  • Proficiency in Microsoft Windows and Office, including Word, Excel, and PowerPoint.
  • Valid driver's license in good standing and proof of current automobile insurance.

Nice To Haves

  • Sales or staffing experience preferred.

Responsibilities

  • Collaborate with employers, education partners, and community organizations to develop and promote career pathways in high-demand, high-wage industries.
  • Search for suitable job openings for clients and compare client qualifications with employer requirements.
  • Develop employment and career pathway opportunities, emphasizing high-wage, high-demand, and high-skill occupations aligned with regional workforce needs.
  • Establish and maintain active, frequent contact and ongoing relationships with local employers and businesses.
  • Maintain detailed knowledge of the local labor market, industry trends, career pathways, and high-wage, high-demand occupations.
  • Work with businesses to identify job openings, work-based learning opportunities, industry-recognized training initiatives, and career pathways leading to sustainable employment.
  • Assist employers with recruiting, interviewing, and hiring qualified applicants while promoting workforce solutions that support talent development and career advancement.
  • Maintain a current listing of local job opportunities.
  • Keep project staff informed about local business workforce needs, industry trends, career pathway opportunities, and employment opportunities in high-wage, high-demand occupations.
  • Work with case management staff to facilitate job placements.
  • Engage community, education, and business leaders to increase awareness of workforce services, career pathway initiatives, and regional talent development strategies.
  • Follow up with employers to assess satisfaction with services and plan for quality improvement.
  • Arrange for employers to speak with candidates about employment and employer expectations.
  • Set up job fairs and employer hiring events.
  • Perform other duties as assigned.

Benefits

  • Extensive learning opportunities and networking programs.
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