Business Services Recruiter-Atlanta

Georgia Department of Revenue • Atlanta, GA

2d

About The Position

The Technical College System of Georgia’s Office of Workforce Development leads WorkSource Georgia and administers federal workforce development programs that connect talent to opportunity. The Business Services Recruiter on the Employer Services Team provides hands-on support to Georgia employers seeking to hire and retain local talent. The role delivers virtual and on-site recruitment assistance, manages job postings in the WorkSource Georgia Portal, and helps ensure a high-quality customer experience for businesses.

The position is open to applicants who meet the minimum qualifications. A bachelor’s degree in a related field is required, or an associate’s degree in a related field plus two years of related work experience. The posting also states that experience may substitute for the degree on a year-to-year basis. Regional travel and occasional non-standard hours may be needed for major hiring events.

Requirements

• Bachelor’s degree in a related field, or an associate’s degree in a related field and two years of related work experience.
• The minimum-qualification section also states: bachelor’s degree from an accredited college or university, or associate’s degree from an accredited college or university and two years of related experience; experience may substitute for the degree on a year-to-year basis.
• Time and task management skills.
• Basic computer skills and ability to adapt to job-related software programs.
• Organizational skills.
• Project management skills.
• Strong oral and written communication skills.
• Interpersonal relations and customer service skills.
• Decision-making and problem-solving skills.
• Ability to travel regionally and occasionally work non-standard hours during major events.

Nice To Haves

• Knowledge of federal workforce development programs, such as the Workforce Innovation and Opportunity Act (WIOA).
• Strong verbal and written communication skills and commitment to customer service.
• Knowledge of hiring and recruitment strategies and workforce development practices.
• Comfort using databases, CRMs, virtual communication tools, and Microsoft Office.

Responsibilities

• Serve as the first point of contact for businesses needing recruitment support through WorkSource Georgia.
• Help employers create accounts and post jobs on the WorkSource Georgia Portal.
• Advise employers on job-posting language, visibility, and candidate match quality.
• Coordinate with Regional Coordinators and the Recruitment & Hiring Events Team to support hiring initiatives.
• Review job orders for clarity, completeness, and compliance with WorkSource Georgia standards.
• Recommend improvements to employer postings and promote high-quality employment opportunities.
• Provide ongoing customer service to support satisfaction and repeat business.
• Provide real-time virtual assistance to employers by phone, email, and video.
• Travel regionally as needed to provide on-site support, particularly for major hiring events or job fairs.
• Troubleshoot WorkSource Georgia Portal issues and escalate technical problems appropriately.
• Support hiring-event logistics and candidate outreach with the Recruitment & Hiring Events Team.
• Partner with Regional Coordinators and local workforce areas to align employer needs with available resources.
• Promote other WorkSource Georgia services, including the Work Opportunity Tax Credit, OJT, and customized recruitment solutions.
• Track employer engagement, job-posting activity, and service outcomes using CRM and performance systems.
• Gather employer feedback and use insights to improve service quality.

Benefits

• Robust benefits package designed for every stage of your career.

What This Job Offers

• Job Type: Full-time