Business Services Manager - Macon

Ozarks Coca-Cola-Dr Pepper Bottling Company•Macon, MO

About The Position

The Business Services Manager oversees administrative personnel and functions within assigned branches and provides administrative support to local management and corporate functions, including Human Resources, Accounts Payable, and Accounting. The role requires sound communication, interpersonal, organizational, and clerical skills, as well as independent judgment when handling sensitive and confidential matters. The manager supervises three to four direct reports and oversees a broad range of branch operations, including route settlement, deposits, inventory reconciliation, purchasing, office supplies, building maintenance, and administrative coverage. The position also coordinates employee-related processes such as recruiting reports, onboarding, uniform orders, DOT paperwork, physicals, and injury and accident documentation. Local travel to other locations is required. The work is performed in a typical office environment with moderate noise and no exposure to weather conditions. The role involves occasional physical activity, including lifting, pushing, pulling, carrying, or moving items weighing 10 to 40 pounds.

Requirements

  • High school diploma or equivalent.
  • General office experience required.
  • Excellent interpersonal and written and verbal communication skills.
  • Demonstrated organizational skills.
  • Professional appearance and manner of communication.
  • Ability to read, analyze, and interpret policies, compliance guidelines, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of the business community.
  • Ability to present information to management teams, public groups, and boards of directors.
  • Ability to perform arithmetic calculations, compute rates, ratios, and percentages, and develop and interpret graphs for presentations or reports.
  • Ability to solve practical problems, handle situations with limited standardization, and interpret written and verbal instructions.
  • Ability to independently plan, prioritize, and organize a varied workload.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and ability to create spreadsheets and databases for analysis and tracking.
  • Local travel to other locations is required.
  • Ability to occasionally stand, walk, sit, use hands to handle objects or controls, reach, climb stairs, balance, stoop, kneel, crouch, crawl, talk, and hear.
  • May need to sit for extended periods.
  • Ability to occasionally lift, push, pull, carry, or move 10 to 40 pounds.
  • Close vision is required.

Nice To Haves

  • Three or more years of administrative management experience.

Responsibilities

  • Oversee administrative personnel and functions within assigned branches.
  • Provide administrative support to the Director of HR and corporate functions such as Human Resources, Accounts Payable, and Accounting.
  • Provide support to local management as requested or needed.
  • Work with the accounting office monthly to confirm deposits are posted into eoStar within three business days following the last Friday of each month.
  • Oversee route settlement and ensure routes are settled accurately and on time.
  • Act as backup for all administrative functions in assigned branches.
  • Maintain and request replenishment of vending money used for new machines or coin replenishment.
  • Go to the Post Office and License Bureau as needed.
  • Oversee daily money and deposits for armored-service pickup.
  • Process purchase orders and send them to the corporate office for approval.
  • Work with warehouse staff and local administration to verify, reconcile, and post finished-goods inventory daily.
  • Provide the Director of HR with a daily report on inventory reconciliation variances.
  • Count pallets, cups, and propane monthly and send the counts to the corporate office.
  • Oversee employee purchase policies and practices to maintain compliance.
  • Complete and submit the weekly recruitment report to the Director of HR.
  • Manage new-hire onboarding, including paperwork, explaining forms to new hires, taking badge photos, and sending photos to corporate IT.
  • Fit new hires for uniforms, obtain signatures on related paperwork, and place uniform orders.
  • Complete and submit new-hire DOT paperwork to the corporate office.
  • Scan I-9 forms and legal identification to Corporate Human Resources on the employee's first day.
  • Complete IRB paperwork for injuries and accidents and send it to corporate HR.
  • Maintain product supplies in the conference room refrigerator and keep the conference room clean and orderly.
  • Order and distribute office supplies and ensure adequate supplies of money bags and printer paper; contact the corporate office when replenishment is needed.
  • Schedule DOT physicals for drivers and send required paperwork to the corporate office.
  • Coordinate building maintenance, including cleaning.
  • Maintain strict confidentiality.
  • Manage time effectively and work independently with limited direction.
  • Ensure job responsibilities are performed safely and effectively.
  • Perform other duties as requested or assigned.
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