Business Services Manager II

Care Synergy•Denver, CO

8d•$73,756 - $86,652•Onsite

About The Position

The Business Services Manager leads daily operations across multiple departments and locations, ensuring efficient administrative functions, vendor contract management, billing processes, and facility operations. The role drives operational improvements, manages budgets, supports long-term planning and financial oversight, and provides executive-level support to the President. It also oversees office operations and organizational databases and promotes collaboration across departments to improve organizational performance. The Business Services Manager II supports multiple locations. The position is full-time, based in Denver, Colorado, and scheduled Monday through Friday from 8 a.m. to 5 p.m. The posted pay range is $73,756–$86,652. Supplemental pay may depend on position, schedule, and/or availability. Mileage and expense reimbursement is offered at 62.5 cents per mile.

Requirements

Associate degree required; experience in lieu of education will be considered.
Three years of management and supervisory experience required.
Prior experience in a customer service-oriented position.
Prior experience in office management, billing, and accounts receivable functions and roles.
Valid Colorado driver’s license and proof of automobile insurance in accordance with state statute.
Must obtain and maintain a valid Certified Food Protection Manager Certification.
Ability to lift and carry a minimum of 30 pounds.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Lead and execute departmental and program-specific projects aligned with strategic goals, and contribute to organizational planning and performance reviews.
Oversee facility operations and supervise facility, environmental services, kitchen, front desk, reception, and administrative staff.
Establish and manage strategic partnerships with external vendors to improve service delivery and operational efficiency.
Direct and optimize billing processes in collaboration with Finance and clinical teams, supporting accurate accounts receivable management and EMR documentation.
Lead accounts-receivable aging reviews with senior leadership and Finance to improve financial performance and cash flow management.
Support procurement and renewal of payer contracts.
Participate in departmental budget planning and control, maintain fiscal accountability, and report to executive leadership.
Manage procurement and maintenance of office equipment, supplies, and assets.
Provide high-level administrative support to the President, including board meeting preparation and financial analysis and reviews.
Oversee and maintain organizational databases for Volunteer, Donor, and Marketing programs, ensuring data accuracy and accessibility.
Lead and direct office functions in alignment with organizational priorities and operational goals.
Provide operational leadership to cross-functional teams and support departmental needs, including Volunteer services.
Carry out additional leadership responsibilities and special projects as directed by executive management.
Provide Business Services Manager support to multiple locations.

Benefits

Employer pays over 90% of employee medical premium in some plans.
Health Savings Account with employer funding of $1,000 for single coverage and $2,000 for family coverage.
Extensive paid time off; full-time team members receive 18 days in their first year.
Seven paid holidays and an additional floating holiday.
403(b) retirement plan with employer match of 50% up to 8% of total compensation.
Company-paid life and AD&D insurance.
Education reimbursement program.
Clinical career ladders.
Certification pay.
Team member referral program.
Team member service awards.
Early wage access.
Legal and identity protection.
Leadership development training programs.
Two free, confidential benefit programs supporting logistical and financial challenges.
Mileage and expense reimbursement at 62.5 cents per mile.