Business Services Analyst - CIS Portfolio

Coca-Cola Bottlers' Sales & Services Company•Atlanta, GA

2d•Hybrid

About The Position

Serve as a single point of contact for Receivables (end-to-end) with our Direct Store Delivery National Customers, Bottlers, and/or Distributors (RTM). Manage & review analytical end-to-end invoice data for the assigned National Portfolio across all Coca-Cola Bottlers with over ~$1 Billion annual sales (role manages a set portion of the total). Collaborate with peers, AR, OTC, EDI, and cross-functional teams at CBS to ensure national customer/distributor/bottler issues are addressed & resolved in a timely manner. Assist the CIS System Administrator with the implementation of new customer onboarding to the Consolidated Invoice Services process. Perform functions in accordance with the established credit policy and practices in a manner that will result in maximum sales, sound receivables, and prompt conversion to cash. Achieve and maintain corporate objectives and team goals, including Currency and Seriously Past Due. Maintain a large volume of responsibilities and manage urgent requests/customer demands successfully.

Requirements

Basic understanding of financial operations, including finance processes and software systems.
Ability to manage multiple high priority demands against tight deadlines.
Thrive in fast-paced environment within complex business structure.
Manage, manipulate, and analyze high volumes of data effectively.
Self-starter with exceptional attention to detail, problem-solving skills, and organizational skills.
Strong written and verbal communication.
Analytically driven with technical skills.
Proficiency in Microsoft Suite including Intermediate Excel (pivot tables, filters, equations, Vlookup)

Nice To Haves

Experience within the Coca-Cola System
Familiarity with PowerBI and PowerApps
Advanced Excel Skills

Responsibilities

Collaborate and build strong relationships with Customers, Distributors and/or Bottling Companies to ensure timely billing, collection and payment of receivables (e.g. deductions, over payments, residuals, etc).
Provide support to the CIS System Administrator with new Customer implementations onboarding into the Consolidated Invoice Services process
Analyze Customer/Distributor and/or Bottler receivables to identify areas for improvement to existing CIS processes and/or systems. Note trends; seek root cause resolution and act accordingly
Deal directly with retail customers for payables issues (including skipped invoices, delayed payment, unauthorized deductions, delivery issues), presented/outlined by each bottler.
Collaborate with all cross functional teams at CIS to compile outstanding issues/balances and present to the assigned CIS Customers/Bottlers/Distributors for appropriate resolution or escalation
Facilitate & manage monthly Bottler/Customer/Distributor statements to ensure accurate reconciliation between CIS's SAP system/Micro-Strategy
Manage aging of assigned portfolio to determine trends, root cause analysis, a resolution plan or present issues requiring escalation to NOSR, Value/Airline AE’s & CIS management teams.
Develop and maintain favorable business relationships with other CBS departments, Bottler personnel and Distributor/Customer Account Executives
Execute daily/weekly reports in Micro-Strategy & SAP to manage outstanding receivables for assigned customer portfolio