Business Analyst, Food Services
About The Position
Vancouver Coastal Health (VCH) is seeking a Business Analyst to join their Food Services Team. This role is responsible for analyzing data to identify trends and opportunities for improvement in service and efficiencies through innovative practices. The Business Analyst will support strategic planning by analyzing business systems data from various perspectives (human resources, financial, clinical, etc.) using advanced statistical and analytical methods. They will customize reports for departmental needs, advise management on process improvements, and monitor the performance of the quality management system, reporting on key indicators. This work aligns with VCH’s commitments to Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.
Requirements
- Master’s Degree in Business Administration or Information Technology or related field.
- Three (3) years’ recent, related experience in data analysis and system quality management.
- Experience using querying tools (e.g. PeopleSoft, Crystal Reports, Access, Excel, SQL) to access relational databases.
- Strong statistical skills to analyze data and information.
- Strong knowledge of quality processes.
- Strong facilitation and education skills.
- Ability to communicate effectively with all levels of staff and management.
- Ability to function in both a long-term strategic perspective and short-term operational perspective.
- Ability to comprehend broad implications of business decisions.
- Ability to identify, collect and analyse relevant data and information including industry-wide assessments and research.
- Innovative and results oriented.
- Keeps abreast of technology changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.
- Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
- Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
- Ability to work effectively in both self-directed and team environments.
- Exercises strong initiative, self-direction and problem-solving abilities to identify gaps and opportunities for improvement.
- Practices diligence and care when gathering, maintaining, monitoring, calculating and summarizing data.
- Ability to gather, summarize and report information in a clear and concise manner.
- Physical ability to perform the duties of the role.
Responsibilities
- Analyzing data and identifying trends, opportunities for improvements in service and efficiencies that could be gained by innovative practices.
- Supporting strategic planning initiatives by conducting ongoing analysis of business systems data from various perspectives (human resources, financial, clinical etc), using advanced statistical and analytical methods.
- Customizing reporting to suit departmental business needs and advising management on recommendations for improving internal and external processes.
- Monitoring and advising on the performance of the quality management system, producing data and reporting on performance, measuring against set indicators.
Benefits
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Grow your career with employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
