Business Risk and Controls Advisor Lead

USAA•Tampa, FL

3d•$127,310 - $236,250•Hybrid

About The Position

USAA is seeking a senior-level individual contributor with deep operational risk expertise, strong business acumen, and the ability to independently influence and challenge established practices. The Business Risk and Controls Advisor Lead promotes risk awareness and the effectiveness of risk and compliance management programs, analytics, and business operations. The role partners with Compliance and Risk Management, Business Operations, IT, Audit Services, and regulators on risk and compliance initiatives. The role supports business leaders’ adherence to the established risk framework and oversees business controls. Responsibilities include risk and control self-assessments, evaluating control effectiveness, identifying control failures, facilitating risk and compliance remediation, supporting audits and regulatory examinations, and monitoring the first line of defense to minimize exposure and strengthen the control environment. The advisor manages risk assessment data and identifies data-driven insights related to the first line of defense. The position requires working in the office four days per week and may be based in San Antonio, Texas; Phoenix, Arizona; Charlotte, North Carolina; or Tampa, Florida. Relocation assistance is not available. USAA does not provide visa sponsorship for this role.

Requirements

Bachelor’s degree, or four years of relevant education and/or experience.
Eight years of experience supporting risk-related, compliance-related, or business control design activities; or eight years of experience in a relevant quantitative discipline; or an advanced degree or designation in a risk management or quantitative discipline and six years of relevant experience; or a PhD in a risk management or quantitative discipline and four years of relevant experience.

Nice To Haves

Ability to challenge assumptions, ask insightful questions, engage in candid risk discussions, and influence decisions across stakeholders.
Experience monitoring risks, controls, issues, processes, data, and regulatory requirements to recognize patterns, relationships, and potential concerns.
Ability to translate complex risk and business concepts into concise, meaningful narratives that help leaders determine appropriate actions.
Strong critical thinking and problem-solving skills, including the ability to assess complex situations and develop solutions without clear guidance.
Passion for innovation and continuous improvement, including using data, automation, advanced analytics, and AI-driven capabilities to strengthen risk insights and outcomes.
Ability to advance third-party risk management, enhance affiliate risk oversight, strengthen governance frameworks, and promote consistent enterprise-wide risk transparency.
Commitment to continuous improvement through innovative, scalable solutions that improve operational efficiency, governance, and affiliate risk monitoring and oversight.

Responsibilities

Directs and oversees initiatives related to risk and regulatory compliance, including procedure and process oversight, regulatory reporting and filing, document governance, risk and control self-assessments, procedure governance, control design, new product controls, third-party governance, and quality governance.
Applies a holistic understanding of risk and regulatory compliance to business strategies and solutions.
Performs first-line-of-defense data analysis, report preparation, and trend analysis using business intelligence tools.
Designs solutions to answer business questions and anticipates future business needs.
Directs, organizes, and oversees action plans to enhance governance practices in alignment with risk and compliance frameworks.
Develops and influences innovative solutions to mitigate risk and prevent exposures that could significantly affect the business.
Manages complex projects involving cross-functional areas within the first line of defense.
Defines new approaches to problem resolution and leads project teams from concept through implementation.
Advises senior management on the status of the control environment, including risk identification and control weaknesses.
Identifies critical areas to monitor and escalates issues and findings to appropriate stakeholders.
Serves as a primary resource to cross-functional team members and advises on risk mitigation opportunities.
Monitors regulatory changes to help ensure processes and requirements are followed.
Ensures business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.