Business Resiliency Officer

Wilson Bank & Trust•Lebanon, TN

About The Position

The Business Resiliency Officer partners with key stakeholders to support sound planning, effective mitigation strategies, and the monitoring, analysis, and reporting of significant risk and resilience issues. The role confirms that business units meet resiliency objectives, program milestones, and policy requirements. It designs, implements, and maintains the Business Continuity Management Program and facilitates resiliency training for employees. The position reports to the Director of Information Security and provides service and support to team members and customers while upholding the Company’s values and mission. The role is part of Operations at Wilson Bank & Trust, supporting the processes and capabilities that help the organization remain secure, consistent, and prepared for challenges. The position is based in Lebanon, Tennessee.

Requirements

  • High school diploma or GED.
  • Three years of experience in physical security, business continuity, or operational risk, preferably within financial services.
  • Familiarity with regulatory frameworks such as FFIEC and GLBA, and financial industry standards for security and resiliency.
  • Proficiency with Microsoft 365 applications, including Office, Teams, OneNote, SharePoint, and other business productivity platforms.
  • Strong analytical and project management skills.
  • Excellent organization and communication skills, with the ability to interact helpfully and professionally.
  • Ability to manage multiple projects while completing daily tasks.
  • Critical thinking and problem-solving skills.
  • High standards of integrity, honesty, professionalism, and work ethic.
  • Commitment to service excellence.
  • Ability to work independently with strong organization and follow-through.
  • Flexible and efficient time management and ability to prioritize workload.
  • Ability and willingness to work purposefully with a strong sense of urgency.
  • Self-motivated, positive, and enthusiastic approach.
  • Self-starter with a strong desire to exceed expectations.
  • Ability to maintain confidentiality and discretion.
  • Ability to collaborate effectively with others to achieve business objectives.
  • Willingness to grow and be challenged.

Nice To Haves

  • Bachelor’s degree in risk management, information security, or a related field.
  • Certified Business Continuity Professional (CBCP) credential or equivalent certification.

Responsibilities

  • Manage business resilience programs, including consultation, analysis, strategy recommendations, and corporate resiliency applications.
  • Oversee the full life cycle of business continuity management and disaster recovery planning, response, and recovery activities.
  • Design resiliency programs for each Bank functional area, identify critical business processes, and verify readiness for disasters or business disruptions.
  • Collaborate with business unit leaders to identify recovery strategies and reduce risk.
  • Monitor completion of resiliency program milestones, including training, analyses, planning, and testing.
  • Design corporate response plans for emergency management, business continuity, crisis response, safety, and disaster recovery.
  • Lead cross-functional risk management initiatives and projects affecting multiple risk disciplines or business units.
  • Deliver threat and vulnerability awareness related to current environmental and other internal and external threats.
  • Promote a culture of preparedness through appropriate training and awareness materials.
  • Analyze complex risk assessment results and dependency mapping to identify factors that can improve organizational resilience.
  • Verify compliance with bank regulations, industry standards, and regulatory requirements, and remain current on regulatory changes.
  • Support the Crisis Management Team in implementing resilience, continuity, and response capabilities.
  • Collect data for business impact analysis and the Business Resiliency Risk Assessment.
  • Recommend strategies that support resilience and recovery objectives.
  • Develop and maintain the Business Continuity and Disaster Recovery Plan and facilitate resiliency training, including CPR/AED, active aggressor, severe weather, and fire training.
  • Design, develop, and execute disaster recovery and business resiliency tests and exercises.
  • Monitor and report resiliency metrics in alignment with regulatory expectations and industry best practices.
  • Maintain professional and technical knowledge through educational workshops, professional publications, networks, and professional associations.
  • Attend training as requested.
  • Comply with federal bank regulations and laws, including consumer protection and Bank Secrecy Act/Anti-Money Laundering requirements.
  • Participate in outside community activities as required.
  • Perform other duties as assigned.

Benefits

  • Generous ATO, personal days, and sick time.
  • Option to combine accrued time with short-term disability for 100% pay.
  • Employee Assistance Program.
  • Employee Care Fund.
  • Peer-nominated award ceremonies and an interactive digital rewards platform.
  • Employee Stock Purchase program.
  • Development opportunities through mentorships, workshops, banking schools, and certifications.
  • Banker Academy Program and opportunities to explore diverse career paths.
  • School Bank community program.
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