Business Resiliency Manager Vice President

JPMorganChase•Columbus, OH

About The Position

As a Business Resiliency Manager Vice President within the Firmwide Resiliency Office (FRO), you will lead activities, initiatives, and oversight for the Firmwide Resiliency Concerns Framework. The role is part of FRO’s Resiliency Lifecycle and Enablement function and is responsible for promoting a consistent, scalable approach to identifying, articulating, governing, and driving action on resiliency concerns across the firm. You will partner closely with Lines of Business and Corporate Function resiliency teams, Controls Management, and Independent Control Functions to strengthen risk articulation, support executive decision-making, and deliver clear firmwide thematic insights. You will also contribute to broader FRO and enterprise resiliency priorities as needed.

Requirements

  • At least 7 years of experience; the posting does not specify the experience area for this requirement.
  • Experience in resiliency, risk management, governance, controls, and/or a related control function.
  • Strong communication and interpersonal skills, with the ability to drive results, prioritize effectively, and operate with pace across multiple workstreams.
  • Sound judgment and professional maturity, with proactive problem-solving skills and the ability to structure ambiguity into clear options and actions.
  • Ability to synthesize inputs from multiple sources and identify themes to inform prioritization and leadership focus.
  • Strong stakeholder management and executive-level presentation skills, written and verbal.
  • Working knowledge of compliance, audit, risk, and operational management concepts.
  • Strong program and project management capabilities, including driving tasks to completion through effective tracking, monitoring, and follow-through.

Responsibilities

  • Lead the continued development, enhancement, and end-to-end execution of the Firmwide Resiliency Concerns Framework, including its operating cadence, governance, and oversight.
  • Partner with Controls Management to improve the consistency, quality, and clarity of how businesses document and communicate resiliency risks and related concerns.
  • Create high-quality leadership materials related to the concerns framework, including periodic firmwide thematic analysis, emerging trends, and key messages.
  • Partner with Lines of Business and Corporate Functions to support the identification, review, and progression of resiliency concerns and facilitate alignment on actions, sequencing, and outcomes.
  • Contribute to cross-FRO and enterprise resiliency priorities, including enablement efforts, process improvements, and stakeholder engagement.
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