Business Resiliency Manager Vice President

JPMorgan Chase & Co.•Columbus, OH
•$109,250 - $175,000

About The Position

As a Vice President in the Firmwide Resiliency Office’s Resiliency Lifecycle and Enablement function, the Business Resiliency Manager leads activities, initiatives, and oversight for the Firmwide Resiliency Concerns Framework. The role ensures a consistent, scalable approach to identifying, articulating, governing, and driving action on resiliency concerns across the firm. The position partners closely with Lines of Business and Corporate Function resiliency teams, Controls Management, and Independent Control Functions to strengthen risk articulation, enable executive decision-making, and deliver clear firmwide thematic insights. It also contributes to broader Firmwide Resiliency Office and enterprise resiliency priorities, including enablement, process improvements, and stakeholder engagement. JPMorganChase offers a competitive total rewards package, including base salary based on role, experience, skill set, and location. Eligible employees may receive commission-based pay and/or discretionary incentive compensation. Benefits and programs are subject to eligibility and include health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.

Requirements

  • At least 7 years of experience in resiliency, risk management, governance, controls, and/or a related control function.
  • Strong communication and interpersonal skills, with the demonstrated ability to drive results, prioritize effectively, and operate with pace across multiple workstreams.
  • Sound judgment and professional maturity, proactive problem-solving, and the ability to structure ambiguity into clear options and actions.
  • Ability to synthesize inputs from multiple sources and identify themes to inform prioritization and leadership focus.
  • Strong stakeholder management and executive-level presentation skills, both written and verbal.
  • Working knowledge of compliance, audit, risk, and operational management concepts.
  • Strong program and project management capabilities, including driving tasks to completion through effective tracking, monitoring, and follow-through.

Responsibilities

  • Lead the continued development, enhancement, and end-to-end execution of the Firmwide Resiliency Concerns Framework, including its operating cadence, governance, and oversight.
  • Partner with Controls Management to improve the consistency, quality, and clarity of how businesses document and communicate resiliency risks and related concerns.
  • Create high-quality leadership materials related to the concerns framework, including periodic firmwide thematic analysis, emerging trends, and key messages.
  • Partner with Lines of Business and Corporate Functions to support the identification, review, and progression of resiliency concerns and facilitate alignment on actions, sequencing, and outcomes.
  • Contribute to cross-FRO and enterprise resiliency priorities, including enablement efforts, process improvements, and stakeholder engagement.

Benefits

  • Competitive total rewards package
  • Commission-based pay and/or discretionary incentive compensation for eligible roles
  • Comprehensive health care coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching
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