Business Relationship Manager
About The Position
Donaldson’s Global IT Business Relationship Manager serves as the strategic liaison between the Global Information Technology department and the company’s business capabilities. The role conveys a rationalized technology vision across the organization, aligns technology initiatives with business objectives, maximizes the benefits of IT investments, and ensures existing and evolving innovations are fully leveraged. It oversees business relationship management, demand management, prioritization, and portfolio governance to deliver measurable business value. The role follows a hybrid schedule at the Bloomington, Minnesota office.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Business, or a related field, or a combined level of education, certification, and experience.
- At least 5 years of experience in IT portfolio management, business relationship management, or similar leadership roles.
Nice To Haves
- Excellent communication, negotiation, and stakeholder engagement skills.
- Ability to influence and drive change across diverse teams and geographies.
- Strong understanding of IT governance, demand management, and strategic planning.
- Proven ability to manage complex portfolios and prioritize competing initiatives.
- Experience with budgeting, resource planning, and performance monitoring.
- Knowledge of emerging technologies and their application in business contexts.
- Broad experience managing high-risk, high-visibility projects.
- Strong analytical and problem-solving skills.
- Experience at a global manufacturing organization.
Responsibilities
- Act as Business Relationship Manager and Portfolio Owner for assigned business areas.
- Convey a rationalized technology vision across the organization and champion innovation adoption.
- Build and maintain multi-year business roadmaps aligned with organizational priorities.
- Create a culture of strategic planning and proactive portfolio management.
- Manage demand intake and facilitate prioritization of initiatives based on business value and strategic alignment.
- Assist in preparing project requests by identifying accountable sponsors, defining proposed outcomes and initial business cases, applying standardized appropriateness scoring, and estimating resource requirements and costs.
- Identify projects for freeze or cancellation based on leadership criteria and industry best practices.
- Develop and maintain a comprehensive IT portfolio plan and roadmap.
- Oversee budgets and resource estimates across IT portfolio demand and roadmaps.
- Ensure value delivery and alignment of project outcomes with business expectations.
- Formalize, track, and resolve business needs through structured intake and governance processes.
- Monitor and evaluate IT project performance, adjusting as needed.
- Analyze business needs and identify IT solutions that improve efficiency and drive business growth.
- Collaborate with senior management and IT teams to align IT strategies with overall business goals.
- Ensure strong engagement with business stakeholders to foster collaboration and transparency.
- Craft effective communication strategies for IT and business audiences.
- Work with cross-functional teams to ensure successful implementation and adoption of IT solutions.
Benefits
- Health benefits
- Retirement plan (401k)
- Paid time away
- Paid leaves, including paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
