Business Registration Supervisor

State of Oklahoma • Oklahoma City, OK

14d • $81,600 • Hybrid

About The Position

The Business Tax Services Supervisor position supports the Business Tax Services(BTS) Division by supervision of a unit of Specialists on a regular and consistent basis engaged in providing business tax services related to various business tax types. The Business Tax Services Supervisor will perform supervisory functions including evaluating performance, making recommendations on disciplinary actions, providing for employee development, and approving time off. The Business Tax Services Supervisor will also effectively and professionally represent the Oklahoma Tax Commission’s position during the conduct of formal or informal hearings when taxpayers contest the results of action taken by the division. The Business Tax Services Division provides a diverse set of services to our taxpayers, with a focus on business tax review and registrations related to such tax types as sales, cigarette, tobacco, alcohol and motor fuel taxes. The division also reviews and processes tax credits and refunds related to various business tax types.

Requirements

• A bachelor’s degree in accounting, finance, business or public administration; or related field; PLUS three years of professional experience in auditing, accounting, or similar field; OR an equivalent combination of education and experience, substituting one year of paraprofessional experience in auditing, accounting, or similar field for each year of the required education.
• Knowledge of tax laws, regulations, and deadlines
• Knowledge of agency policies and procedures
• Knowledge of bookkeeping practices and standards
• Knowledge of financial statements, ledgers, journals and reports
• Knowledge of federal and state business tax forms
• Knowledge of modern computer technology related to accounting systems
• Knowledge of supervisory principles & practices
• Skills in critical thinking and problem solving
• Skills in exceptional attention to detail
• Skills in interpersonal communication
• Skills in verbal communication
• Skills in active listening
• Strong computer skills
• Ability to establish and maintain effective working relationships with others
• Ability to communicate effectively
• Ability to work independently with limited instruction/supervision
• Ability to be well organized
• Reliable transportation
• Willingness and ability to perform all job-related travel
• Possession and maintenance of a valid Oklahoma State Driver’s License
• Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.

Nice To Haves

• CPA certification
• Background in business taxes

Responsibilities

• Lead and manage a section within the BTS Division, ensuring effective operations and alignment with organizational objectives.
• Provide direction and mentorship to team members, fostering a positive work environment.
• Administer and ensure adherence to relevant laws, regulations, policies, and financial controls, while promoting best practices across all functions.
• Deliver exceptional internal and external customer service by responding proactively to needs, addressing issues promptly, and maintaining strong relationships with stakeholders at all levels.
• Foster a culture of continuous improvement by regularly evaluating existing processes, identifying areas for enhancement, and implementing innovative solutions to optimize workflows, reduce costs, and improve productivity.
• Conduct regular assessments of team productivity, streamline operational processes, and implement best practices to reduce processing times, ensuring maximum efficiency and quality in service delivery.
• Create and update comprehensive procedures, training materials, and resources to support team growth and ensure adherence to standards.
• Promote a collaborative, inclusive, and high-performance team culture that encourages open communication, teamwork, and professional growth.
• Assign tasks, manage workload distribution, and provide guidance to team members to ensure operational goals and deadlines are consistently met.
• Conduct regular performance evaluations, provide feedback, and offer professional development opportunities to ensure ongoing skill enhancement and knowledge growth.
• Monitor key metrics and performance indicators, analyzing trends to identify areas for improvement and ensure alignment with organizational goals.
• Prepare detailed reports, presentations, and briefings, providing insights and recommendations based on data analysis.
• Present findings to leadership and stakeholders as needed.
• Conduct audits and assessments, making recommendations for improvements in policies, processes, or procedures to enhance operational effectiveness and compliance.
• Perform other duties and projects as assigned by management.

Benefits

• Generous state-paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• A Retirement Savings Plan with a generous match.
• 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
• 11 paid holidays a year.
• Paid Maternity leave for eligible employees.
• Employee discounts with a variety of companies and venders.
• A Longevity Bonus for years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager