Registration Supervisor

AVEM BUSINESS SOLUTIONS LLC•Stroud, OK

2d•Onsite

About The Position

Directs the day-to-day activities of patient registration for Inpatient, Outpatient, Surgery, and ER. Responsible for hiring, training, scheduling, disciplining, and documentation of performance reviews for registration staff. Ensures that all inpatient and outpatient billings for hospital and its affiliates are processed in an accurate and timely manner resulting in maximum cash flow and reimbursement. Ensures that all claims forwarded to third party payors are completed in accordance with standards set down by the third-party payors to eliminate denials. Responsible for ensuring that all billing processes are in compliance with standards established by state, federal, hospital and corporate regulatory agencies.

Requirements

High school diploma or equivalent.
5-7 years’ experience in healthcare revenue cycle setting.
2 years supervisory experience.
Excellent written and oral communication skills.
Demonstrable experience in successful revenue cycle performance.
Excellent customer service skills.

Nice To Haves

Bachelors preferred.

Responsibilities

Plans, organizes, and controls the patient registration and hospital admitting operations and activities.
Provides coverage when needed.
Ensures that assigned areas conform to company goals, objectives, and requirements.
Ensures admissions are thoroughly screened for insurance coverage and have required pre-authorizations.
Monitors accuracy of staff and information gathered.
Oversee departmental orientation of staff, continuing education and assist in meeting operational goals.
Review and approve employee timesheets ensuring staff levels are met while being also being fiscally responsible.
Complete daily deposit and make bank deposit as needed, preferably daily.
Make entry to Paysource worksheet daily and report to Home Office.
Scan daily deposit to CBO and electronic file.
Scan daily report to electronic file.
Develop and review forms/spreadsheets as needed for daily business.
Acquire authorization for services performed.
Handle patient calls concerning statements, credits, and refunds by serving as a stable line of communication and assistance.
Request patient credits and refunds.
Administer performance management and disciplinary actions of department staff.
Screen and interview candidates.
Work with IT to maintain computer software and equipment.
Work closely with Director of Business Services and CBO in daily business needs.
Additional duties as required.