Business Program Manager

Microsoft•Redmond, WA

5d•$97,600 - $206,400

About The Position

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Are you a detail-oriented collaborator with great communication skills and a passion for driving impact? Do you enjoy working in a rapidly changing environment and executing on multiple tasks, projects, and deliverables while achieving high-quality results? The CSCP Executive Office mission is to enable the organization to excel as an industry-leading supply chain by bringing structure with a people-first mindset. To help CSCP reach its goals, the team manages strategic planning, rhythm of business forums, financial oversight, communications, building the brand, and cross-organizational, learning, and talent development initiatives. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. #CSCP #CSCPJobs #CSCPHiringNow

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Bachelor’s degree in a relevant field (e.g., Business Administration, Management, Computer Science) with 8+ years of experience in financial management, operations management, or strategy roles; or equivalent experience.
Experience in supply chain operations, partnering with engineering teams, and fluency in AI applications to business operations.
Proficiency in managing multiple priorities in rapidly changing environments with agility and focus.
Strong written and verbal communication skills with executive presence, adept at engaging diverse stakeholders.
Proven capability to initiate tasks independently and drive them to completion.
Demonstrated experience leading change management initiatives with measurable impact.
Collaboration skills across functions and organizational levels to ensure effective cross-group coordination.
Excellent relationship management skills to build trust and influence decision-making across boundaries.
Ability to independently deliver results for senior leaders and manage global programs simultaneously.
Expertise in creating clarity from ambiguity and efficiently addressing challenges in complex situations.

Responsibilities

Drive the architecture and execution of the Rhythm of Business (ROB) and business-review cadence, including agenda creation, insight capture, and action item tracking to completion.
Coordinate continuous planning collaboration with key stakeholders and execute business plans with program managers to ensure alignment and business continuity under various conditions.
Champion organizational health initiatives, including People Strategy and inclusion, while maintaining compliance and driving progress on culture initiatives in collaboration with Human Resources (HR).
Shape internal and external communication strategies, including organizational narratives, executive messaging, and high-impact events like all-hands meetings and leadership updates.
Partner with the Chief of Staff and leadership team to transform strategic priorities into actionable plans across teams.
Handle sensitive and complex tasks with discretion and sound judgment.