Business Program Management INTERN

Microsoft•Redmond, WA

About The Position

At Global Skilling, the mission is to inspire every person and organization to reach their potential through learning. The team works to make learning accessible and support a diverse and inclusive culture, personal and professional growth, and innovation. The intern learns to evaluate and improve business programs, support monthly business reviews, and help build organizational buy-in and adoption. The role also involves communicating and promoting programs to stakeholders, partners, and customers, adapting communication and storytelling to different audiences, and supporting program planning and execution under close guidance from senior team members. The intern learns to coordinate cross-functional program design from initiation through delivery; develop program collateral; identify root problems and requirements; align stakeholders; plan resources, timelines, targets, and milestones; and help improve existing program operations using industry methodologies and best practices. This internship requires pursuing a bachelor's degree in Business, Operations, Finance, or a related field, with at least one academic term remaining after the internship. The base pay is $4,700–$8,350 per month, with a different range of $6,330–$9,490 per month for specified locations in the San Francisco Bay Area and New York City metropolitan area. Certain roles may be eligible for benefits and other compensation.

Requirements

Pursuing a bachelor's degree in Business, Operations, Finance, or a related field.
At least one semester or academic term remaining after completing the internship.

Responsibilities

Learn to conduct cost-benefit analyses examining performance against value drivers such as profit and loss and return on investment.
Learn about monthly business reviews and help run regular review rhythms to identify what is working and what is not.
Help ensure organizational buy-in and adoption of new programs or changes.
Learn to promote programs to stakeholders, partners, and customers to gain buy-in.
Adapt communication style and storytelling strategy to the audience and business needs.
Learn about program portfolios, including plans, roles and responsibilities, timelines, milestones, financial management, performance metrics, and resource needs.
Communicate program status to relevant stakeholders and, under close guidance from senior team members, hold them accountable for schedules, risk mitigation plans, and processes.
Learn to work with cross-functional stakeholders, including Engineering and Marketing, to design programs from initiation to delivery.
Learn to produce proposals, strategy presentations, and internal and external pitch content that incorporate stakeholder needs and business objectives.
Learn to identify root problems, define program strategy, gather requirements, align stakeholders, identify resource needs, and create project plans and targets.
Work across teams to align on the plan of record.
Begin developing expertise in improving existing program operations by identifying appropriate methodologies and best practices, diagnosing issues, assessing scenarios, and selecting an optimal resolution.