Business Process Re-Engineer, Logistics

Apple

5d

About The Position

Apple is seeking a Business Process Re-Engineer to devise and implement process and systems solutions for its logistics and supply chain operations. The role partners with IS&T, transportation, warehousing, distribution, and other supply chain teams to deliver solutions and lead multifunctional transformation projects across freight, warehousing, customs, and last-mile delivery. The position drives regional and global logistics process integration across carriers, distribution centers, and fulfillment partners, while influencing stakeholders on approaches, priorities, and process improvements. It also supports Logistics Operations by ensuring priority systems tickets are captured and triaged effectively, and applies AI capabilities and performance data to improve logistics and project-management processes.

Requirements

• Knowledge of logistics processes, ERP systems, and supply chain technologies, including TMS, Polaris, or CPT.
• A track record of using data analytics to inform decision-making.
• Ability to manage carrier, freight-forwarder, and distribution-center partners at all management levels and act as a trusted advisor to business stakeholders.
• Effective communication skills and comfort interacting with carriers, 3PLs, and people at all organizational levels.
• Hands-on experience leading multifunctional logistics or supply chain projects and maintaining priorities and deadlines across a global network.
• A strong customer focus and ability to communicate complex logistics solutions clearly across the organization.
• Experience delivering results in fast-moving, ambiguous logistics environments, balancing operational detail with the broader picture.
• Experience in an Operations, Supply Chain, Customer, or Systems environment.
• Demonstrated ability to lead and influence in regional and global forums.
• Experience in a Logistics, Supply Chain, Transportation, or Systems environment.
• Demonstrated interest in process innovation and emerging technologies, shown through applied projects or professional experience.
• A degree in a related discipline, such as Supply Chain Management, Business Studies, Computer Science, Information Systems, or Engineering/Science; equivalent professional experience will be considered.

Responsibilities

• Devise and implement process and systems solutions for logistics and supply chain operations.
• Partner with IS&T and cross-functional supply chain teams to develop solutions across transportation, warehousing, customs, and distribution systems.
• Lead and deliver multifunctional logistics transformation and technology projects using project management methodology.
• Influence stakeholders and build consensus on approaches, priorities, and logistics process improvements.
• Drive regional and global logistics process integration across carriers, distribution centers, and fulfillment partners.
• Build and maintain professional relationships with carriers, third-party logistics providers, and internal supply chain partners.
• Use AI capabilities to streamline project management and logistics processes, derive insights from carrier and distribution-center performance data, and support faster decision-making.
• Ensure priority systems tickets are captured and triaged with key stakeholders in a timely and effective manner.
• Use logistics and supply chain data, such as SLA performance, carrier scorecards, and distribution-center throughput, to inform decisions.

What This Job Offers

• Job Type: Full-time