Business Process Owner

Hitachi • Alamo, TN

1d • Onsite

About The Position

The Business Process Owner drives operational excellence across Hitachi Energy’s manufacturing organization. The role partners with factory teams, business leaders, and regional stakeholders to optimize processes, address complex challenges, and support continuous improvement. It is responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

As a process expert, the role supports adoption of SAP S/4HANA, streamlines business operations, and delivers solutions that improve organizational efficiency. It supports end users, leads process improvements, and collaborates on strategic projects across the HUB in a collaborative manufacturing environment.

Requirements

• Bachelor’s degree in Business, Engineering, or a related field, or equivalent manufacturing experience.
• 7+ years of experience in manufacturing operations, business processes, or process improvement.
• Experience with ERP systems; SAP S/4HANA is preferred.
• Strong project management, communication, and stakeholder engagement skills.
• Knowledge of lean manufacturing principles, value stream mapping, and continuous improvement methodologies.
• Proven analytical and problem-solving abilities, including the ability to manage complex business challenges.

Responsibilities

• Support SAP S/4HANA stabilization efforts and help end users adopt new business processes.
• Document, maintain, and improve business processes and process maps across the organization.
• Analyze operational challenges and implement sustainable solutions to prevent recurring issues.
• Lead testing activities, coordinate with business champions, and maintain standard work documentation.
• Drive cross-functional projects to improve business performance and operational effectiveness.
• Identify and deliver continuous improvement opportunities aligned with strategic business objectives.
• Gather, evaluate, and prioritize business enhancement requests and requirements.
• Build networks across factories and HUB teams while facilitating training, collaboration, and knowledge sharing.
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Benefits

• Meaningful work, continuous learning opportunities, and exposure to global teams and projects.
• An inclusive culture that values diverse perspectives, encourages development, and recognizes individual contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior