Business Process Manager - Ecommerce and Digitalization Tools
About The Position
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Business Process Manager __ Your role and responsibilities In this role, you will have the opportunity to be responsible for analyzing, managing, and improving global and integrated end-to-end business processes. Each day, you will guide the Business Process Owner and IS team for the implementation of the business process application solution. You will also showcase your expertise by working closely with all process stakeholders. The work model for the role is: hybrid This role is contributing to the Electrification Distribution Solutions in Mebane, NC. You will mainly be accountable for: Supporting the implementation of business solutions by coordinating with cross-functional teams to implement and evaluate the effectiveness of implemented solutions and recommend enhancements. Maintaining and updating e-commerce and configurator platform core data, including but not limited to, market product information, pricing logic, product logic rules, customer and segment information. Supporting testing activities including test planning, execution, defect tracking, and validation of business requirements. Facilitating change management activities to support continuous improvement, timely implementation, and user acceptance. Developing and delivering training materials and sessions to end-users and stakeholders to ensure successful adoption of new digital tools and processes. Gathering feedback from users and stakeholders to gauge satisfaction with digital tool solutions and facilitate continuous improvement need.
Requirements
- Bachelor's Degree in Computer Science or Engineering.
- 5 years of experience in ecommerce or digitalization tool activities.
- Strong working knowledge of ERP systems, SAP strongly preferred.
- Strong working knowledge of ecommerce and product configurator systems.
- Experience with SAP SD and MM modules.
- Experience with Salesforce CRM systems.
- Experience with PLM (Product Lifecycle Management) software, specifically Windchill PTE.
- Candidates must have work authorization to work in the US.
Responsibilities
- Supporting the implementation of business solutions by coordinating with cross-functional teams to implement and evaluate the effectiveness of implemented solutions and recommend enhancements.
- Maintaining and updating e-commerce and configurator platform core data, including but not limited to, market product information, pricing logic, product logic rules, customer and segment information.
- Supporting testing activities including test planning, execution, defect tracking, and validation of business requirements.
- Facilitating change management activities to support continuous improvement, timely implementation, and user acceptance.
- Developing and delivering training materials and sessions to end-users and stakeholders to ensure successful adoption of new digital tools and processes.
- Gathering feedback from users and stakeholders to gauge satisfaction with digital tool solutions and facilitate continuous improvement need.
Benefits
- Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- Salaried exempt positions are provided vacation under a permissive time away policy.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
