Process Manager, Forming Tools

Oerlikon•Murfreesboro, TN

1d•Onsite

About The Position

We are looking for a Process Manager for our Murfreesboro, TN facility. In this role, you will serve as the operational subject matter expert for Forming Tools processes across plastic, aluminum, and metal forming applications. This individual contributor role is responsible for developing, documenting, standardizing, training, auditing, and continuously improving manufacturing and service processes to ensure consistent execution, quality, on-time delivery, and customer satisfaction. The Process Manager works closely with Operations, Quality, Sales, Engineering, BTS, and Customer Service to support business growth through process excellence. This position plays a critical role in ensuring that established Standard Operating Procedures (SOPs), work instructions, and quality requirements are consistently followed across all Centers of Competence. Through training, process audits, problem solving, and continuous improvement initiatives, the Process Manager drives operational consistency, compliance, and best practices throughout the organization. The role requires a hands-on approach to understanding, implementing, and improving production processes while serving as a technical expert and trusted resource for both internal stakeholders and customers.

Requirements

Bachelor's degree in Engineering, Manufacturing, Business Administration, or a related field; equivalent experience may be considered in lieu of a degree.
Minimum 5 years of experience in a manufacturing or production environment with accountability for process execution and customer requirements.
Experience developing, documenting, auditing, and improving manufacturing processes and standard work.
Experience supporting quality systems, corrective actions, and continuous improvement initiatives.
Knowledge of production workflows, operational excellence methodologies, and process control principles.
Experience working with customer specifications and quality requirements.
Strong analytical, problem-solving, and organizational skills.
Ability to influence across functions without direct supervisory authority.

Nice To Haves

Coating industry or Forming Tools experience preferred.

Responsibilities

Promote and ensure consistent execution of approved Standard Operating Procedures (SOPs), work instructions, and best practices across all Centers of Competence.
Identify process variations and implement corrective actions to improve consistency, quality, and operational performance.
Develop, document, maintain, and continuously improve standardized production processes and procedures.
Conduct regular process audits to verify compliance with established standards, quality requirements, and operational expectations.
Partner with Operations, Quality, BTS, and Engineering teams to investigate process deviations and implement sustainable solutions.
Lead or support corrective and preventive actions related to process nonconformities, customer complaints, audit findings, and improvement opportunities.
Ensure all process-related activities comply with company, customer, ISO, HSE, and regulatory requirements.
Serve as the operational and technical expert for the assigned Forming Tools segment.
Develop and implement new production methods, technologies, and process improvements to enhance quality, efficiency, and customer satisfaction.
Collaborate with Fixture Design and Engineering teams to develop improved manufacturing solutions.
Support continuous improvement initiatives in Operational Excellence (OOE), Quality, Safety, HSE, and productivity.
Identify and share best practices across facilities to drive standardization and operational excellence.
Develop and maintain process training materials, documentation, and deployment plans.
Train and coach local teams on approved processes and standards.
Ensure process knowledge is effectively transferred and sustained at each Center of Competence.
Conduct annual process training and refresher training as needed to maintain competency and compliance.
Support onboarding and skill development activities related to Forming Tools processes.
Work closely with Sales and Customer Service teams to understand customer requirements and translate needs into effective operational processes.
Support customer interactions related to technical processes, quality concerns, and operational capabilities.
Partner with Quality teams to investigate customer complaints and implement corrective actions.
Maintain effective working relationships with customers and internal stakeholders to support business growth and customer satisfaction.
Support business development initiatives by providing technical process expertise and operational insights.
Participate in internal, external, customer, ISO, and quality audits as the process subject matter expert.
Drive closure of process-related audit findings and corrective actions.
Monitor process-related performance metrics and recommend improvements to achieve business objectives.
Support initiatives focused on reducing Cost of Non-Quality (CONQ), improving first-pass yield, and enhancing customer experience