Business Process Lead

GlobalFoundriesβ€’Austin, TX
β€’$57,800 - $175,000

About The Position

GlobalFoundries is seeking a Senior Business Analyst to support its Transformation Program through PMO governance, analytics, RAID management, stakeholder communication, and Hypercare stabilization. The role supports successful solution deployment, stabilization, and continuous improvement across the enterprise. Within the Transformation Management office, it partners with program leadership, solution delivery teams, business stakeholders, and operations to support controlled execution, adoption of best practices, risk visibility, disciplined change management, and transition to support operations.

Requirements

  • Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.
  • At least 5 years of experience in Business Analysis.
  • At least 3 years supporting SAP implementation or upgrade programs, such as S/4HANA or ECC.

Nice To Haves

  • PMP (Project Management Professional) or PRINCE2 certification.
  • CBAP (Certified Business Analysis Professional) or equivalent certification.
  • Certified Scrum Master (CSM) certification.
  • Strong knowledge of PMO governance, including status reporting, milestone tracking, and change control.
  • Proven expertise in RAID management.
  • Experience with Hypercare or post-go-live support processes.
  • Proficiency with data analytics and visualization tools such as Power BI and Excel.
  • Excellent stakeholder communication skills, including executive-level reporting and presentations.
  • Fluency in written and spoken English.
  • Ability to travel up to 10% as needed for cross-site coordination.
  • Project management skills, including the ability to innovate, execute on solutions, and navigate ambiguity.
  • Strong written and verbal communication skills.
  • Strong planning and organizational skills.

Responsibilities

  • Establish and maintain PMO governance structures for SAP workstreams, including status reporting, milestone tracking, decision logs, and change control processes.
  • Develop and maintain KPIs, dashboards, and analytical reports covering program performance, adoption metrics, defect trends, and business value realization.
  • Identify, assess, and escalate Risks, Assumptions, Issues, and Dependencies; track mitigation actions through resolution with accountable owners.
  • Monitor post-go-live operations, triage incidents, coordinate defect resolution with functional and technical teams, and support system stabilization within defined SLAs.
  • Support change management activities, including training coordination and end-user adoption strategies.
  • Collaborate with Finance, Supply Chain, Manufacturing, and IT teams to align SAP solutions with business objectives.
  • Contribute to lessons-learned sessions and continuous improvement initiatives for SAP program delivery.
  • Perform activities safely and responsibly and support Environmental, Health, Safety & Security requirements and programs.
  • Perform other duties as assigned by the manager.
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