Business Process Lead

GlobalFoundries • Austin, TX

4d

About The Position

GlobalFoundries is seeking a Senior Business Analyst to support its Transformation Program through PMO governance, analytics, RAID management, stakeholder communication, and Hypercare stabilization. The role is part of the Transformation Management office and partners with program leadership, solution delivery teams, business stakeholders, and operations to support controlled execution, risk visibility, disciplined change management, adoption of best practices, and transition to support operations.

The role supports the successful deployment, stabilization, and continuous improvement of enterprise solutions, particularly SAP workstreams. It includes tracking program performance and adoption, coordinating post-go-live issue resolution, and helping align SAP solutions with business objectives across Finance, Supply Chain, Manufacturing, and IT. Travel may be required for cross-site coordination, up to 10% as needed.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.
• At least 5 years of experience in Business Analysis.
• At least 3 years supporting SAP implementation or upgrade programs, such as S/4HANA or ECC.
• Strong knowledge of PMO governance, including status reporting, milestone tracking, and change control.
• Expertise in RAID management (Risks, Assumptions, Issues, and Dependencies).
• Experience with Hypercare or post-go-live support processes.
• Proficiency in data analytics and visualization tools such as Power BI and Excel.
• Strong stakeholder communication skills, including executive-level reporting and presentations.
• Fluency in written and spoken English.
• Project management skills, including the ability to innovate, execute solutions, and navigate ambiguity.
• Strong written and verbal communication skills.
• Strong planning and organizational skills.

Nice To Haves

• PMP (Project Management Professional) or PRINCE2 certification.
• CBAP (Certified Business Analysis Professional) certification or equivalent.
• Certified Scrum Master (CSM) certification.

Responsibilities

• Establish and maintain PMO governance structures for SAP workstreams, including status reporting, milestone tracking, decision logs, and change control processes.
• Develop and maintain KPIs, dashboards, and analytical reports covering program performance, adoption metrics, defect trends, and business value realization.
• Identify, assess, and escalate Risks, Assumptions, Issues, and Dependencies, and track mitigation actions through resolution with accountable owners.
• Monitor post-go-live operations, triage incidents, coordinate with functional and technical teams to resolve defects, and support system stabilization within defined SLAs.
• Perform activities safely and responsibly and support Environmental, Health, Safety & Security requirements and programs.
• Contribute to lessons-learned sessions and continuous improvement initiatives for SAP program delivery.
• Support change management, including training coordination and end-user adoption strategies.
• Collaborate with Finance, Supply Chain, Manufacturing, and IT teams to align SAP solutions with business objectives.
• Perform other duties as assigned by the manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior