Business Process Improvement Analyst
About The Position
Xyant Technology is seeking a Business Process Improvement Analyst for a 12-month contract on W2. This role is a direct client need located in Oklahoma City, OK, with a hybrid work model requiring 3-4 days in the office. The analyst will conduct business process analysis, develop process maps and documentation, apply Lean Six Sigma methodologies, and provide recommendations for process improvement. The position also involves developing standard operating procedures, supporting implementation and change management, and providing progress updates. The timeline includes a one-round, in-person interview of up to 60 minutes.
Requirements
- Minimum of 3-5 years' experience as a business analyst.
- Professional experience in business analysis, process improvement, project management, performance management, or a related field.
- Experience supporting strategic initiatives, organizational transformation, or enterprise-level improvement efforts.
- Experience developing executive-level reports, dashboards, process maps, SOPs, or implementation documentation.
Nice To Haves
- Lean Six Sigma, project management, change management, business analysis, or related professional training or certification is preferred.
- Nice to have experience in state government, healthcare, finance, regulatory or similar service-related business.
- Preferred master's degree in MBA or MHA.
Responsibilities
- Conduct business process analysis through stakeholder interviews, workflow reviews, data analysis, and other appropriate assessment methods.
- Develop and maintain current state and future state process maps, workflows, and supporting documentation.
- Apply Lean Six Sigma and quality improvement methodologies to identify process gaps, bottlenecks, redundancies, root causes, and improvement opportunities.
- Develop practical, data informed recommendations to improve process efficiency, effectiveness, standardization, and sustainability.
- Develop and revise standard operating procedures (SOPs), process documentation, business requirements, reports, executive summaries, and other written materials.
- Facilitate or support process improvement sessions with program staff, subject matter experts, and other stakeholders.
- Develop appropriate process measures and performance indicators to evaluate the effectiveness of implemented improvements.
- Support implementation, change management, and sustainment activities associated with approved process improvements.
- Provide regular progress updates and maintain documentation of assigned projects, deliverables, risks, issues, and recommendations.
- Complete assigned deliverables within established timelines and incorporate OSDH feedback into final work products.
- Completes other duties, as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
