Business Process Engineer

USANA Health Sciences • Salt Lake City, UT

35d

About The Position

USANA is seeking a process-minded problem solver to own and improve how product information moves from idea to launch. The role focuses on the systems and data behind product development, particularly the PLM (Agile) and ERP (Oracle EBS) platforms, while keeping processes audit-ready in a regulated manufacturing environment. The engineer will identify practical opportunities for AI and automation and develop reusable tools with governance built in.

The position designs end-to-end processes spanning ideate-to-launch, design-to-release, and new product introduction. It also manages PLM-to-ERP integrations, strengthens change control, uses data and system queries to troubleshoot and identify root causes, and keeps processes aligned with GMP, FDA, and audit requirements. The engineer leads cross-functional initiatives, aligns stakeholders, mentors engineers, and contributes to team standards and roadmap priorities.

Requirements

• Five or more years in business process improvement and software implementation, including work within one or more end-to-end business capabilities.
• Hands-on skills with PLM (Oracle Agile or comparable) and ERP (Oracle EBS or comparable), including multi-system workflows.
• Background in process manufacturing, such as formulation, recipe, and batch-based production.
• Experience in a GMP, FDA, or similarly regulated environment, including formal change control and audit support.
• Ability to identify process risks and turn them into practical recommendations.
• Strong data-driven analysis and sound judgment when addressing ambiguous problems.
• Proven ability to lead complex initiatives, influence stakeholders, and mentor others.

Nice To Haves

• Bachelor’s degree in computer science, information systems, business, or a related field.
• Experience with PLM migration or modernization, including data cleansing and mapping, or exposure to next-generation PLM platforms.
• Familiarity with improvement methods such as Lean, Kaizen, BPMN, or SIPOC.
• Exposure to change management practices, such as user adoption and communication planning.
• SOX familiarity.

Responsibilities

• Own solution design for end-to-end processes, from ideate-to-launch through design-to-release and new product introduction.
• Manage PLM-to-ERP integrations, ensuring formula, recipe, routing, and item master data flows accurately between systems.
• Design and improve the change control model, including approvals, readiness criteria, and downstream impacts on costing and label claims.
• Use data and direct PLM and ERP queries to troubleshoot issues, validate changes, and identify root causes.
• Keep processes aligned with GMP, FDA, and audit requirements, maintaining full traceability for formulas and specifications.
• Identify valuable uses for AI and automation and build reusable team tools with governance built in.
• Lead cross-functional initiatives, break projects into clear steps, and align stakeholders for successful adoption.
• Mentor engineers and help shape team standards and roadmap priorities.

Benefits

• Health, dental, vision, life, and disability insurance.
• On-site medical and mental health clinic for employees and dependents.
• Flexible paid time off, including sick time, vacation, holidays, family hours, and floating holidays.
• Paid parental leave for primary and secondary caregivers.
• 401k match and profit-sharing bonus.
• Chiropractor visits, massages, fitness classes, and a full-service gym.
• Free and discounted USANA products.
• Tuition reimbursement, mentorship opportunities, and learning and development licenses.
• Flexible work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed