Business Process Design & Automation

Bureau of Reclamation • Lakewood, CO

6d • Onsite

About The Position

The Semester of Service Program offers students an unpaid, project-based opportunity to support Federal missions and gain hands-on experience and career-ready skills. This position supports business process improvement and modernization by helping design, develop, and implement standardized digital processes and tools. The volunteer will analyze and document existing and future business processes; create digital forms, applications, and automated workflows using low-code/no-code tools; and develop SharePoint solutions. The work includes testing solutions, gathering user feedback, troubleshooting, improving tools, and preparing templates, procedures, job aids, user instructions, and solution documentation.

The position is in office or at the work site at BOR 1, Denver Federal Center, Building 67, Lakewood, Colorado. The volunteer commits to 8–20 hours per week, Monday through Friday between 7:30 a.m. and 5:00 p.m., for a 90-day term during Spring 2027 (January–May; the announcement also describes the term as running from mid-January to mid-June). The schedule is flexible around the student's academic schedule. One position is available. This is an unpaid volunteer experience; participants are not Federal employees and receive no compensation, stipend, or hiring preference.

Requirements

• Be a U.S. Citizen or U.S. National studying in the United States or abroad.
• Be enrolled at least half-time in an accredited college, university, or other accredited educational institution throughout the 90-day opportunity; the qualifying institution must be located in the United States.
• Be in good academic standing as defined by the student's institution.
• Be a current undergraduate student who has completed at least one year of college-level coursework.
• Students graduating before May 1, 2027 are not eligible.
• Commit to volunteering 8–20 hours per week for at least 90 days.
• Complete required onboarding documentation assigned by the Department of the Interior and the academic institution.
• Agree to volunteer without compensation; volunteers are not Federal employees.
• Not be a current Federal employee.
• Be able to organize information, solve problems, and develop clear, user-friendly solutions.
• Submit a copy of transcripts for verification and arrange for a school official to sign the Semester of Service approval form confirming at least half-time enrollment and good academic standing.

Nice To Haves

• Current undergraduate student who has completed at least two years of undergraduate study toward a degree in software engineering, information systems, computer science, instructional/educational design, business, or a related field.
• Coursework or experience in low-code/no-code development, workflow automation, business process improvement, or digital solution design.
• Experience with Power Apps, Power Automate, SharePoint, or similar tools.
• Relevant coursework, academic projects, or other experience; professional work experience is not required.

Responsibilities

• Support business process improvement and modernization by helping design, develop, and implement standardized digital processes and tools.
• Analyze existing business processes and identify opportunities for simplification, standardization, and automation.
• Map and document current and future business processes.
• Design and develop digital forms, applications, and automated workflows using low-code/no-code tools.
• Develop and improve SharePoint pages, lists, libraries, and related solutions.
• Build automated workflows using Power Automate and applications using Power Apps.
• Test solutions, gather user feedback, troubleshoot issues, and make improvements.
• Develop standardized templates, procedures, job aids, and user instructions.
• Document completed solutions to support continued use and maintenance.

Benefits

• Hands-on application of academic knowledge in real-world Federal operations.
• Meaningful project work with clear deliverables, regular supervision, and Federal mentorship.
• Exposure to Federal missions, workplace culture, and potential career pathways.
• Coverage under the Federal Tort Claims Act and workers' compensation for service-related injuries.
• Structured onboarding and ongoing supervision.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern